Chief of Staff

RLDatix; Richmond; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A healthcare solutions provider in Richmond is seeking a Chief of Staff to join the UK&I President’s Office. This role involves managing executive operations, supporting strategic initiatives, and enhancing operational efficiency. The ideal candidate will possess exceptional organisational and communication skills with a strong background in a high-growth or SaaS environment. Flexibility is required for commuting to the Richmond office 3–5 days a week.

Qualifications

• Proven success in a Chief of Staff or strategic support role.
• Exceptional organisational and communication skills are essential.
• Experience in a high-growth or SaaS environment is ideal.

Responsibilities

• Manage complex calendars and travel logistics.
• Prepare high quality presentations and reports.
• Facilitate strategic planning processes.

Skills

Organisational skills

Communication skills

Project management

Proficiency in Microsoft Office

Proficiency in Google Workspace

Data analysis

Tools

Tableau

Power BI

Job description

Overview

Chief of Staff | UK&I President’s Office | Richmond | Hybrid

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a Richmond based Chief of Staff to join our UK\&I President’s Office team, so that we can drive strategic initiatives, operational excellence, and executive effectiveness across the UK\&I region. The Chief of Staff will serve as a trusted partner to the UK\&I President, blending high-level administrative support with strategic planning, project management, and cross-functional coordination to ensure smooth executive operations and impactful leadership execution.

Responsibilities

• Managing complex calendars and travel logistics to prioritise strategic engagements
• Preparing high quality presentations, reports, and briefing materials for internal and external stakeholders
• Facilitating quarterly and annual strategic planning processes to translate strategy into measurable goals
• Tracking progress on strategic initiatives and surfacing risks for timely decision making
• Gathering and analysing performance data to support executive decisions
• Leading planning and execution of leadership events such as Core Weeks
• Coordinating agendas, content, and communications for executive forums
• Identifying opportunities to streamline processes and enhance operational efficiency
• Drafting executive communications and ensuring effective stakeholder engagement
• Representing leadership in meetings and maintaining confidentiality and continuity of messaging

Qualifications

• Proven success as an Executive Assistant, Chief of Staff, or strategic support role, ideally in a high-growth or SaaS environment
• Exceptional organisational, communication, and project management skills
• Proficiency in Microsoft Office, Google Workspace, Excel, PowerPoint, and BI tools like Tableau or Power BI
• Ability to commute to Richmond office 3–5 days per week, with flexibility for key events
• Genuine interest in healthcare innovation and executive operations