Chief Growth & Marketing Officer

KERB; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A dynamic hospitality operator in Greater London is seeking a Chief Growth & Marketing Officer to drive growth and brand expansion. This newly created role involves leading marketing and sales teams, developing creative campaigns, and optimizing performance. Candidates should have extensive experience in hospitality marketing, proven leadership skills, and a strategic mindset. This role promises a unique opportunity to shape the future of a rapidly growing team focused on culinary experiences.

Benefits

Generous F&B discount

25 days holiday + birthday day off

Health Cash Plan

Personal Wellbeing Allowance

Private Medical Insurance

Cycle To Work scheme

Annual season ticket loan

Qualifications

• Proven track record of growing brands and revenue in hospitality.
• Experience managing high-performing teams.
• Ability to execute bold, creative marketing campaigns.

Responsibilities

• Drive growth, awareness, footfall, and revenue for KERB experiences.
• Lead marketing and sales teams for outstanding campaigns.
• Develop and execute long-term growth strategies.

Skills

Extensive experience in hospitality marketing

Demonstrated leadership skills

Strategic thinking abilities

Data-driven and creative

Strong communication and PR skills

Financial acumen

Experience in measuring marketing ROI

Job description

Description

We’re on the search for a bold, visionary Chief Growth & Marketing Officer to shape and drive KERB’s growth strategy across our markets, venues, and events. This is a newly created role at KERB and as such, a rare and exciting opportunity to leave a lasting mark on a fast-growing, people-centric and impact led operator in the hospitality and events space - the team behind Seven Dials Market, KERB Berlin, KERB Social Club, and more.

As a key member of our senior leadership team, you’ll thrive in a fast-paced, people-focused environment where strategic thinking meets hands‑on creativity. You’ll balance long‑term vision with daily execution, steering the brand into its next chapter of brand growth and expansion.

What you'll be doing

• Driving growth, awareness, footfall, and revenue across all KERB experiences to increase our market share.
• Leading and inspiring our marketing and sales teams to deliver outstanding campaigns and partnerships.
• Developing and executing long‑term growth strategies while also rolling out fun, innovative initiatives to engage our existing audiences.
• Identifying new opportunities in the hospitality and experiential sectors to expand KERB’s reach and impact.
• Collaborating across the business to ensure all experiences reflect KERB’s brand and community values.
• Leading on building and adapting brand identities, reputation and tone of voice
• Growing and attracting new members to the KERB membership, creating a best‑in‑class community through marketing activity
• Measuring and reviewing marketing ROI and optimising campaigns for growth.

What you'll bring to KERB

• Extensive experience in hospitality marketing and / or sales, with a proven track record of growing brands and revenue.
• Demonstratable experience in leadership with experience managing high‑performing teams.
• Strategic thinking skills with the capability and willingness to also get hands‑on and execute bold, creative campaigns.
• Commercially minded, data‑driven, but with a flair for creativity and storytelling.
• Passionate about community, culture, and creating experiences that bring people together.
• Serious communications and PR chops with deep connections within the Hospitality industry
• Demonstrable financial acumen and an entrepreneurial mindset.
• Experience in measuring marketing ROI and optimising campaigns for growth.

What you'll get by joining KERB

• Generous F&B discount across KERB food and drinks
• 25 days holiday (excluding bank holidays) + birthday day off
• Health Cash Plan (BHSF)
• Personal Wellbeing Allowance (Juno)
• CODE App Membership
• Private Medical Insurance (Vitality)
• Employee Assistance Program (EAP)
• Cycle To Work scheme
• Annual season ticket loan
• Enhanced maternity / paternity / adoption leave after 2 years
• A London Living Wage and Disability Confident Committed employer
• A Best Companies accredited employer

Diversity & Inclusion

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams' different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.

KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses. We run brilliant street food markets, workshops, consultancy, bars, food halls in Central London and across the US and Germany and have developed a growing, successful corporate catering company, KERB Events Limited.

We are a food-obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up.