Chief Growth & Marketing Officer

KERB Food Ltd; City Of London; On-site; GBP 110,000 - 120,000; Full time

Job summary

A dynamic hospitality operator in London is on the lookout for a Chief Growth & Marketing Officer. This role will shape and drive the company’s growth strategy across its markets and events, with a focus on innovation and community engagement. Candidates should possess extensive hospitality marketing experience and demonstrated leadership capabilities. The position offers a competitive salary and a range of benefits promoting well-being and inclusivity.

Benefits

Generous F&B discount

25 days holiday + birthday day off

Health Cash Plan

Personal Wellbeing Allowance

CODE App Membership

Private Medical Insurance

Employee Assistance Program

Cycle To Work scheme

Annual season ticket loan

Enhanced maternity/paternity/adoption leave

London Living Wage

Disability Confident Committed employer

Best Companies accredited employer

Qualifications

• Extensive experience in hospitality marketing or sales with a proven track record.
• Demonstrable experience in leadership with high-performing teams.
• Experience in measuring marketing ROI and optimizing campaigns for growth.

Responsibilities

• Drive growth, awareness, footfall, and revenue.
• Lead and inspire marketing and sales teams.
• Develop long-term growth strategies and innovative initiatives.
• Identify new opportunities to expand reach and impact.
• Collaborate to ensure experiences reflect brand values.
• Grow and attract new members to the KERB membership.
• Measure and review marketing ROI.

Skills

Hospitality marketing experience

Leadership experience

Strategic thinking

Data-driven and commercially minded

Creative storytelling

Communication and PR skills

Financial acumen

Job description

Chief Growth & Marketing Officer

Department: Marketing

Employment Type: Permanent - Full Time

Location: Shoreditch, London

Reporting To: Simon Mitchell - CEO

Compensation: £110,000 - £120,000 / year

Description

We’re on the search for a bold, visionary Chief Growth & Marketing Officer to shape and drive KERB’s growth strategy across our markets, venues, and events. This is a newly created role at KERB and as such, a rare and exciting opportunity to leave a lasting mark on a fast-growing, people-centric and impact led operator in the hospitality and events space - the team behind Seven Dials Market, KERB Berlin, KERB Social Club, and more.

As a key member of our senior leadership team, you’ll thrive in a fast-paced, people-focused environment where strategic thinking meets hands‑on creativity. You’ll balance long‑term vision with daily execution, steering the brand into its next chapter of brand growth and expansion.

What you’ll be doing

• Driving growth, awareness, footfall, and revenue across all KERB experiences to increase our market share.
• Leading and inspiring our marketing and sales teams to deliver outstanding campaigns and partnerships.
• Developing and executing long‑term growth strategies while also rolling out fun, innovative initiatives to engage our existing audiences.
• Identifying new opportunities in the hospitality and experiential sectors to expand KERB’s reach and impact.
• Collaborating across the business to ensure all experiences reflect KERB’s brand and community values.
• Leading on building and adapting brand identities, reputation and tone of voice
• Growing and attracting new members to the KERB membership, creating a best‑in‑class community through marketing activity
• Measuring and reviewing marketing ROI and optimising campaigns for growth.

What you’ll bring to KERB

• Extensive experience in hospitality marketing and/or sales, with a proven track record of growing brands and revenue.
• Demonstratable experience in leadership with experience managing high‑performing teams.
• Strategic thinking skills with the capability and willingness to also get hands‑on and execute bold, creative campaigns.
• Commercially minded, data‑driven, but with a flair for creativity and storytelling.
• Passionate about community, culture, and creating experiences that bring people together.
• Serious communications and PR chops with deep connections within the Hospitality industry
• Demonstrable financial acumen and an entrepreneurial mindset.
• Experience in measuring marketing ROI and optimising campaigns for growth.

What you’ll get by joining KERB

• Generous F&B discount across KERB food and drinks
• 25 days holiday (excluding bank holidays) + birthday day off
• Health Cash Plan (BHSF)
• Personal Wellbeing Allowance (Juno)
• CODE App Membership
• Private Medical Insurance (Vitality)
• Employee Assistance Program (EAP)
• Cycle To Work scheme
• Annual season ticket loan
• Enhanced maternity/paternity/adoption leave after 2 years
• A London Living Wage and Disability Confident Committed employer
• A Best Companies accredited employer

Diversity & Inclusion

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.