Chief Executive - Roshni Ghar

nasen; Long Lee; On-site; GBP 38,000 - 46,000; Full time

Job summary

Roshni Ghar invites applications for the role of Chief Executive. This permanent, 35‑hour per week post is based in our office at BD21 2JH.

The salary is £42,000 per annum and the successful applicant will be required to obtain an enhanced DBS check. Reporting to the Board of Trustees, you will lead strategic planning, fundraising and service development, while ensuring governance, financial sustainability and strong stakeholder engagement across the communities we serve.

Qualifications

• Educated to degree level (or equivalent) OR Relevant Professional Qualification OR Proven Practical Experience
• Proven leadership and developmental management experience
• Experience in managing budgets and HR processes

Responsibilities

• Oversee operational, service and performance management.
• Support and develop all staff, students and volunteers.
• Ensure effective communication among all stakeholders.
• Model trust, support and respect among parties.
• Develop, implement and review policies including induction and training.
• Collaborate with the Board to improve quality standards and reputation.
• Work with the Company Secretary and Chair to ensure compliance with governing documents.
• Manage supervision and line management of staff and volunteers.

Skills

Interpersonal skills

Relationship building

Communication skills

Data analysis

Budget management

People management

Initiative & flexibility

Ability to work under pressure

Urdu/Punjabi/Bangla language

Leadership experience

Strategic planning

Education

Degree or equivalent

Relevant professional qualification

Proven practical experience

Job description

Chief Executive

Contract: Permanent, 35 hours per week

Salary: £42,000 per annum

Location: Office based, at our office based in BD21 2JH

Responsible to: Roshni Ghar Board of Trustees via the Chair of Trustees

Disclosure: The successful applicant will be required to have an enhanced Disclosure and Barring Service check (Working with Vulnerable Adults and children)

Exemption: This post is open to female applicants only. Being female is considered a genuine occupational requirement for this role under Schedule 9, Part 1 of the Equality Act 2010.

Language: Requirement for this position, is the ability to speak Urdu, Punjabi or Bangla.

Introduction to Roshni Ghar

Roshni Ghar provides a culturally appropriate service to support the mental health needs of ethnic minority women in the Airedale area of Bradford Metropolitan District. We utilise a service user informed approach that promotes recovery, well-being and growth through participation, inclusion, and choice.

We help to tackle inequalities and promote equality and diversity in partner organisations.

We strive to continuously adapt and improve services to ensure they continue to meet the needs of the community served.

Key objectives of the post

• To enthusiastically support and assist the Board of Trustees in carrying out the objectives and fulfilling the Mission Statement of Roshni Ghar.
• To work within and promote the service user led ethos of Roshni Ghar.
• To maintain and develop high-quality services which aim to reduce the emotional and mental distress experienced by ethnic minority women.
• To exceed the current funding levels to expand the organisation.
• To continue and further develop the commitment to ensure that Roshni Ghar provides a range of culturally appropriate activities and services.
• To continue and further develop the strong track record of community engagement and the strong emphasis on partnership working.

Key areas of responsibility

• To have overall responsibility for operational, service and performance management issues.
• To provide support and help assist in the development of all members of Roshni Ghar.
• To be responsible for ensuring an excellent level of communication between all stake holders of Roshni Ghar.
• To be responsible for modelling and encouraging an attitude of trust, support and respect towards and between all parties involved in the organisation.
• To take overall responsibility for developing, implementing and reviewing policies and to ensure that all policies relating to induction and training are adhered to.
• To work alongside the Board of Trustees to continuously improve quality standards and the reputation of Roshni Ghar.
• To work closely with the Company Secretary and Chairperson to ensure that all actions are taken in accordance with the Articles of Association and applicable charity and company law.
• To participate in regular supervision and line manage a number of staff, students and volunteers

Strategic planning

• To work closely alongside all internal stakeholders of Roshni Ghar to plan, implement and evaluate the organisation’s Business Plan.
• To work closely with the Board of Trustees to seek out, develop and evaluate new business opportunities.
• To seek out and acquire new fundraising opportunities and, equally, to promote our services citywide.

Relationships

• To improve and develop effective relationships with partner organisations.
• To establish and develop profitable relationships and partnerships with funders, community mental health teams, and the wider voluntary sector.
• To actively endorse and positively promote Roshni Ghar across all aspects of the media.

Operational and performance management responsibilities

• To ensure financial sustainability and growth of the organisation.
• To ensure that Roshni Ghar continues to meet the high standards set by Funders.
• To be responsible for all activities relating to human resources.
• To work alongside the Board of Trustees to develop and implement all organisational policies and procedures.
• To actively ensure that all feedback procedures and communications are operating effectively.
• Any other tasks as identified by the Trustees, and commensurate with the grade of this position.

Personnel Specification

Qualifications

Essential: Educated to degree level (or equivalent) OR Relevant Professional Qualification OR Proven Practical Experience

Experience and Knowledge

Essential

• Proven experience in leadership and developmental management in one or more organisations
• Management Experience
• Strategic planning and change management
• Business growth, development of new income streams
• Evidence of substantial and successful bid writing and fundraising
• Managing service delivery contracts & projects successfully
• Experience of Safety and Quality management
• Experience of managing budgets
• Experience of Risk management
• Knowledge of human resources legislation and good practice
• Ability to demonstrate and understanding of and implementation of Equal Opportunities policies
• Familiar with changing statutory care funding requirements
• Understanding social, medical and public health models of mental health
• Worked in a mental health setting with ethnic minority women
• Able to speak Urdu, Punjabi or Bangla

Desirable

• Substantial experience of working in or with a voluntary sector organisation
• Evidence of on-going professional development
• Experience of working with women from BME backgrounds
• Leading outcomes-based management processes
• Familiar with changing statutory care funding requirements
• Understanding social, medical and public health models of mental health
• Worked in a mental health setting with ethnic minority women
• Able to speak Urdu, Punjabi or Bangla

Skills and Abilities

Essential

• High level interpersonal and relationship building skills
• Team player able to promote collaborative, inclusive working
• Excellent communication and presentation skills
• Able to analyse and interpret, report on and use complex data
• Financial skills. Able to scrutinise financial information with understanding.
• Extensive people management skills, including within challenging situations
• Able to take the initiative, be creative, proactive and flexible in complex situations
• Personal resilience and ability to recognise own support needs.

Attitudes and Personal Attributes

Essential

• Commitment to service-user involvement in the design, delivery and review of services.
• Inclusive approach which welcomes and relates to people from many different backgrounds
• Positive attitude towards those with mental health difficulties and able to respect and value people unconditionally.
• Ability to work effectively and make good use of time and resources.
• Patient, resilient and able to cope with pressure to meet deadlines
• Optimistic and motivational for people with mental health difficulties

The closing date for this role is 23:59 on 6th October.