Chief Commercial Officer

DP World; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading logistics provider is seeking a Chief Commercial Officer to drive the development of its commercial strategy and oversee operations across Freight Forwarding and Logistics. The role requires strong commercial leadership and at least 10 years of experience in relevant fields. The CCO will focus on market expansion, service diversification, and ensuring operational excellence across the business. This position is based in Greater London and offers competitive compensation.

Qualifications

• Minimum 10 years of successful commercial leadership experience within Freight Forwarding or Contract Logistics.
• Advanced level of English and Romanian communication skills.
• Proven success in restructuring and optimizing commercial organizations.

Responsibilities

• Drive the development and execution of the company’s commercial strategy.
• Oversee all commercial functions, ensuring cohesive direction.
• Identify and advance growth opportunities domestically and in the Balkans.

Skills

Commercial leadership experience

Supply chain management

Effective communication skills

Innovation & Critical Thinking

Change Agility

Education

Higher Education in Transportation or Logistics

Tools

MS Office

CRM systems

Job description

DP World, the fast-growing transportation and logistics leader that currently manages more than 10% of world trade, is seeking a visionary commercial leader to shape and accelerate its strategic expansion in Romania and the Balkans (ideally located in Bucharest).

As a key member of the executive leadership team, the Chief Commercial Officer will drive the development and execution of the company’s commercial strategy, ensuring sustainable growth and market leadership. This position oversees all commercial functions, including Contract Logistics, Freight Forwarding and Ports & Terminals, ensuring cohesive direction, operational excellence, and a unified go-to-market approach.

The CCO will identify, assess, and advance growth opportunities both domestically and across the Balkans, focusing on market expansion and service diversification. As a strategic ambassador, the CCO will represent the company in engagements with authorities, key customers, contractors, and external stakeholders, strengthening partnerships and reinforcing the organization’s commercial presence in the region.

Your Responsibilities

Leadership & Division Management

• Providing strategic leadership and oversight across all commercial divisions.
• Ensuring full strategic alignment across all commercial functions to deliver on business objectives and growth ambitions.
• Continuously monitoring divisional performance, providing regular updates to local, regional, and global leadership, and implementing corrective measures when required.
• Leading the development and execution of sales strategies aimed at expanding the customer base, strengthening market presence, and increasing revenue.
• Driving continuous improvement across customer service operations to enhance customer satisfaction, retention, and loyalty.
• Collaborating closely with the Operations teams to ensure efficient, high-quality delivery of services and a seamless customer experience.
• Introducing and championing processes and technologies that elevate the end-to-end customer journey.
• Partnering with Sales and Marketing to design effective commercial campaigns and optimize go-to-market strategies.

Commercial Strategy & Business Planning

• Developing and executing the company’s short- and long-term commercial strategy.
• Identifying, assessing, and advancing opportunities to expand and optimize commercial activities across all segments.
• Leading budget planning, resource allocation, and financial oversight for each commercial division to meet financial targets and drive cost optimization.
• Setting and monitoring sales targets and key performance indicators (KPIs) for Sales and Customer Service teams, ensuring high-performance standards aligned with business goals.
• Conducting regular analysis of financial and operational performance across divisions to support data-driven decision making.

Market Development & Growth Initiatives

• Identifying and evaluating new market opportunities both domestically and across the broader region, including market expansion and service diversification initiatives.
• Assessing potential investment opportunities in logistics infrastructure and evaluating new geographic or business areas suitable for strategic partnerships.
• Building and sustaining long-term commercial pathways for DP World’s continued regional growth.

Your Profile

• Higher Education background in Transportation, Logistics, Supply Chain, or a relevant field.
• Minimum 10 years of successful commercial leadership experience within Freight Forwarding, Contract Logistics, port operations, end-to-end logistics.
• Effective supply chain management experience, supported by a strong foundation in operations and contract management, with extensive commercial acumen, would be valuable.
• Proven success in restructuring and optimizing commercial organizations, including integration of multiple business lines, would be highly valuable.
• Advanced level of communication in English and Romanian, both verbally and in written.
• Proficiency in working with the MS Office products as well as CRM systems.
• B category driver’s license.
• Visionary Strategic Leadership – Ability to set long-term direction and align the commercial organization behind a unified growth agenda, while maintaining a hands‑on, execution-focused approach.
• Innovation & Critical Thinking – Strong capability to challenge the status quo and design new, effective commercial models and solutions.
• Strong leadership abilities, demonstrated through the capacity to inspire, mobilize, and develop cross‑functional and multi‑country teams toward common goals.
• Execution & Accountability – Entrepreneurial mindset with a focus on operational excellence, delivery, measurable outcomes, and continuous improvement.
• Change Agility & Transformation Leadership – Skilled in leading structural reorganization, commercial integration, and cross‑business transformation.
• Strong business judgment, financial literacy, and data‑driven decision‑making skills.
• Customer‑Centric Mindset – Deep commitment to understanding customer needs, unlocking value‑added solutions, and strengthening long‑term partnerships.
• Collaborative Matrix Leadership – Ability to work effectively across diverse business lines, geographies, and stakeholder groups.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self‑development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.