Chief Commercial Officer

ConnexionCFO; Greater London; Hybrid; GBP 100,000 - 150,000; Full time

Job summary

A cybersecurity training company is seeking a Chief Commercial Officer to transition to a proactive B2B sales organization. The role includes defining commercial strategy, aligning various functions, and building a high-performing commercial team. Strong experience in B2B sales and team leadership is essential, along with excellent communication skills. This is a full-time position in London with a hybrid work model.

Qualifications

• Extensive experience in B2B enterprise and blue-chip sales.
• Ability to navigate evolving markets like cybersecurity.
• Proven ability to structure, build, and lead commercial teams.

Responsibilities

• Define and drive commercial strategy for company growth.
• Align Sales, Marketing, Customer Success, and Product operations.
• Build and lead a high-performing commercial function.

Skills

Strategic commercial capabilities

B2B enterprise sales experience

Customer success experience

Excellent communication skills

Job description

Location: London / Hybrid (a significant part of this role will be spent in-office)

Contract Type: Full-time, employed

About The Company

Our client is a fast-growing, practical cybersecurity training company on a mission to train cyber defenders through hands-on, scenario-based learning. The company is currently in a rapid period of scale and serves both individual learners and corporate clients, blending deep domain expertise with scalable, mission-driven training solutions.

Role Purpose

The Chief Commercial Officer will be a key leadership hire to transition the company from an inbound-lead-led model to a proactive, scalable B2B sales organisation. This person will define and drive commercial strategy, build the sales, success and marketing functions, and help turn strategic wins into long-term growth.

Key Responsibilities

Company Leadership

• Executive leadership & strategy: core member of the leadership team, shaping company strategy and execution.
• Business planning & execution: translate strategy into commercial priorities; own functional planning, budgeting, and forecasting.
• Cross-functional leadership: align Sales, Marketing, Customer Success, Product, and Finance commercially to operate as a cohesive, focused organisation.
• Culture & leadership development: set commercial leadership standards and develop future leaders across the business.
• Exit readiness & value creation: build commercial maturity and scalability to support an exit and maximise company valuation.

Commercial Leadership

• Develop and execute a commercial strategy for B2B, B2G (Government) and B2C growth. For B2B this should target major enterprise organisations and blue-chip accounts and includes identifying the total addressable market, defining and implementing the go-to-market strategy, ensuring the strategy covers Marketing, Sales, and Customer Success functions so that there is a joined up approach.
• Define and optimise the commercial operating model, including outbound targeting/ lead generation, qualification, pipeline, forecasting, closing, renewal, and account growth.
• Set and track KPIs and performance metrics, ensuring predictable revenue growth and commercial accountability across teams and individuals.
• Turn enterprise wins into wider account penetration, including cross-selling and value expansion
• Build and lead a high-performing commercial function covering sales, account development/ customer success and marketing; including team management, training, development, mentoring, reorganisations and recruitment in alignment with the commercial strategy.
• Work closely with product and learning teams to feed customer insight and market intelligence into course development and platform evolution.
• Ensure AI, automation, and digital tools are embedded across the commercial function to maximise efficiency, optimise pipeline management, enhance forecasting accuracy, and improve customer engagement and conversion rates.

Experience Required / Person Specification

• A blend of strategic, commercial, and hands-on execution capabilities.
• Extensive experience in B2B enterprise and blue-chip sales, ideally complemented with Customer Success and Marketing experience.
• Domain experience such as cybersecurity, EdTech, online learning, and/ or corporate enterprise training.
• Demonstrable experience working in scaling, growth-stage environments.
• Ability to operate in ambiguity, comfortable navigating evolving markets (for example fast-developing cyber security space).
• Experience dealing with product complexity, translating customer needs into commercial opportunities (especially around educational or technical product lines).
• Proven ability to structure, build, motivate, and lead teams, including training current staff and designing the commercial team of the future.
• Excellent communication, negotiation, and stakeholder-management skills.
• Strong financial acumen and proven ability to set, track, and deliver against revenue targets.

Equal Opportunities and Work Eligibility

This is an equal opportunities employer and is committed to creating an inclusive and diverse environment for all employees. We welcome applications from all suitably qualified candidates regardless of race, gender, disability, religion, or age. Unfortunately, the client are unable to sponsor visas, and all candidates must be based in the UK and have the legal right to work here.