Chief Commercial & Innovation Officer

Oxfam; England; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A leading global charity organization in the UK is looking for a Chief Commercial and Innovation Officer to drive their growth and transformation initiatives. The role involves strategic oversight of fundraising, developing new income streams, and fostering a culture of innovation within the organization. Ideal candidates will have experience in commercial leadership, a deep understanding of digital engagement, and a commitment to Oxfam’s values of inclusion and empowerment. Competitive salary and benefits are offered, with the expectation of flexible working arrangements.

Benefits

Flexible working options

Generous pension scheme

Annual leave allowances

Qualifications

• Experience in large, purpose-driven organisations.
• Proven ability to lead complex transformation.
• Commitment to feminist leadership and Oxfam’s values.

Responsibilities

• Partner with leadership to deliver strategic priorities.
• Provide oversight for income-generating activities.
• Develop and scale new income streams.

Skills

Experience advising Boards and senior leadership

Extensive experience in commercial leadership

Understanding of digital tools and creative technologies

Success in delivering income strategies

Entrepreneurial and future-focused mindset

Job description

Chief Commercial & Innovation Officer Oxfam GB (2482)

Oxfam is a global movement of people working together to end the injustice of poverty.

The opportunity

We are seeking a forward-thinking and purpose-driven Chief Commercial and Innovation Officer (CCIO) to lead the next phase of our organisation’s growth and transformation in income and engagement. This role is central to shaping how we mobilise resources, engage supporters, and harness technology to create lasting social impact.

The CCIO will provide strategic leadership across all public fundraising and commercial activities, ensuring that innovation and creativity are embedded in how we connect with partners, donors, and the public. As markets and the wider sector move rapidly toward digital, data-driven, and cross-functional approaches, we need a visionary leader who can navigate this change and turn opportunity, particularly around creative tech, into sustainable impact. The role will be responsible for our Engagement and Retail divisions within OGB’s operations.

What you will be doing

• Partner with the CEO, Strategic Leadership Team, and Board of Trustees to deliver Oxfam GB’s strategic priorities.
• Provide strategic oversight and ownership for all income-generating activities, including public fundraising, philanthropy, trusts, and institutional partnerships.
• Identify, develop and scale new income streams, leveraging digital tools, creative technologies, and innovative engagement models to strengthen our funding base.
• Serve as a catalyst for cultural and operational transformation, challenging traditional approaches, fostering experimentation, and driving collaboration across divisions.
• Develop and nurture high-impact partnerships with corporate, philanthropic, and digital sector partners to expand our reach and deepen our influence.
• Inspire and develop diverse teams to deliver excellence, accountability, and continuous improvement.

About you

We’re looking for an inspiring and collaborative leader with experience of delivering complex transformation in large, purpose-driven organisations.

You’ll bring:

• Experience advising Boards and senior leadership on complex ethical and operational issues.
• A proven leader with extensive experience in commercial or innovation leadership role, ideally within complex commercial organisations that are at the frontier-end of the industries and/or in creative technologies.
• Deep understanding of how digital, data, and creative technologies can unlock new forms of engagement, income, and impact.
• Demonstrated success in delivering ambitious income strategies and managing large-scale transformation initiatives.
• Entrepreneurial and future-focused, with the confidence to challenge convention and the curiosity to explore new possibilities.
• Experience in international markets and leading business and or products in mature and emerging markets
• Commitment to feminist leadership, decolonial approaches, anti-racism, and Oxfam’s values of Inclusion, Accountability, and Empowerment.

Desirable

• Senior leadership experience in the international NGO sector or similarly complex organisation.
• Experience working within donor-funded or highly regulated environments
• Experience of addressing anti-racism issues in an organisational context.

How to apply

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.

We offer

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.

You can read more about all Oxfam has to offer here.

Flexfam

Flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. However, our expectation is that you will spend at least 2 days a week working from the office.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam GB is a member of an international confederation of 21 organisations working together with partners and local communities across more than 90 countries. These organisations act together as partners with these communities, to fight inequality and poverty through tackling extreme vulnerability in crises, calling for climate justice and valuing all women’s work.

Oxfam believes that when people come together, they can create real change. Whether it’s through signing a petition, volunteering in one of their shops, or donating what they can, when we act together, we can create a more equal world in which there is no them, just us.

Open for business since 1948, Oxfam shops raise vital funds to support Oxfam’s work with partner organisations. Over 20,000 volunteers work in over 500 shops at the heart of their communities to raise as much money as possible to support our work on poverty and inequality.

A thriving diverse Oxfam

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

Documents

• FEMINIST PRINCIPLES - OGB.pdf (119.24 KB)
• Chief Commercial & Innovation Officer - JP.pdf (151.99 KB)