Chemotherapy Hotline Triage Nurse

Royal United Hospitals Bath Nhs Foundation Trust; Bath; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Pool facility

Job summary

Royal United Hospitals Bath NHS Foundation Trust is seeking a dedicated nurse to support patients undergoing chemotherapy at the Dyson Cancer Centre. You will be the first point of contact for the Emergency SACT Hotline, delivering compassionate, patient-centred care with a tailored induction and UKONS triage training.

The role requires valid UK NMC registration, and offers a full-time, Band 6 position under Agenda for Change in Bath.

Qualifications

• Current competency in the use of the 24-hour emergency helpline/UKONS triage tool or willingness to undertake
• Oncology/haematology experience is essential
• Appropriate acute NHS experience is essential

Responsibilities

• Provide compassionate, patient-centred care to cancer patients and families
• Be the first point of contact for the Emergency SACT Hotline
• Support patients through their treatment journey with sensitivity and holistic care
• Collaborate with Haematology and Acute Oncology teams to ensure high-quality care

Skills

Compassionate patient care

Oncology/haematology experience

NHS acute experience

Education

NMC registration (nursing)

Tools

UKONS triage tool

Job description

Job summary

Come and make a real difference by supporting patients receiving Chemotherapy within the Dyson Cancer Centre at the RUH.

We are looking for a kind, compassionate and motivated nurse to join our passionate, highly skilled multi-professional team. This role is ideal for someone with a genuine interest in supporting patients undergoing systemic anti-cancer treatment (SACT).

You will be the first point of contact for patients calling the Emergency SACT Hotline with concerns about symptoms or side effects from their ongoing treatment.

You will receive a tailored induction programme, including support to complete UKONS triage tool training, visits to adjacent areas within the department, and will be supported by the clinical teams in both Haematology and Acute Oncology.

Please note that this role is currently going through a job-matching process. We anticipate B6 will be approved with minimal changes to the included JD/PS. Confirmation will be given before an offer of employment is made.

Main duties of the job

As a team, we strive to be compassionate, supportive, personal and open, with patient and family experience at the heart of everything we do. Alongside strong clinical knowledge and skills, we are looking for someone who understands the unique needs of people undergoing cancer treatment and who can provide sensitive, holistic support to both patients and their families throughout their treatment journey. In this role, you will play a key part in ensuring that every patient receives high-quality, person-centred care that positively shapes their cancer experience.

We warmly encourage informal visits.

To be considered for this position, you must hold a valid UK NMC registration.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person-centred care we’re proud of.

We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.

We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing - and yes, we even have a pool!

Discover what it’s like to live and work in Bath, explore our RUH staff benefits, and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research.

Details

Date posted: 23 October 2026

Pay scheme: Agenda for change

Band: Band 6

Salary: £39,959 to £48,117 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 427-8350471

Person Specification

• Essential: Current competency in the use of the 24-hour emergency helpline/UKONS triage tool or willingness to undertake
• Desirable: Acute Oncology Experience
• Essential: Oncology/haematology experience
• Desirable: Knowledge of cancer pathways and targets
• Essential: Appropriate acute experience in NHS settings
• Desirable: Previous experience of patient advocacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name: Royal United Hospitals Bath NHS Foundation Trust

Address: Royal United Hospital, Combe Park, Bath, BA1 3NG, United Kingdom

Employer's website: https://www.ruh.nhs.uk/

Employer contact details

For questions about the job, contact: Matron Mel Burcombe, [e-mail], 01225825034

Royal United Hospitals Bath NHS Foundation Trust's privacy notice.