Chef de Rang (Head Waitress / Waiter)

Wild Honey St James; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel is seeking a Chef De Rang to ensure excellent service during guest dining experiences. You will manage the delivery of food and beverages, maintain customer comfort, and handle any complaints professionally. Ideal candidates will have prior experience in a similar role and a strong commitment to customer satisfaction. Join us to be part of a team dedicated to elegance and hospitality.

Qualifications

• Previous experience in a similar role within a luxury environment is preferred.
• Excellent communication skills and a friendly demeanor.

Responsibilities

• Ensure accurate delivery of food and beverage to guests.
• Provide attentive service and maintain customer comfort.
• Handle customer complaints effectively.

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pauseit's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

As Chef De Rang in our luxury hotel you will ensure a full and accurate delivery of Food and Beverage to The Restaurant guests. Collect food and beverage from dispense and / or pass areas and serve to standard as set by Standard Operating Manual (SOP). You will provide attentive service, customer comfort at all times. Communicate any and all customer complaints. Attend, as required, meetings and training sessions.

RESPONSIBILITIES

Attitude is to be second to none to ensure a friendly, professional, helpful and courteous service to the customer at all times : ...