Chef De Rang

Quince; Windermere; On-site; GBP 29,000 - 32,000; Full time

Job summary

A leading hospitality establishment seeks a Chef De Rang to ensure exceptional guest experiences through efficient service and attention to detail. The role involves preparing dining areas, taking orders, and maintaining high hygiene standards. Ideal candidates will possess a food hygiene qualification and experience in a similar environment.

Benefits

Company pension

Discounted or free food

Employee discount

Free or subsidised travel

Gym membership

On-site parking

Qualifications

• Experience in waiting roles, ideally in hotel dining service.
• Ability to work in high-pressure environments.
• Flexibility for varied shifts including early mornings and weekends.

Responsibilities

• Assist with dining service preparation and setup.
• Greet guests and provide menu information.
• Maintain cleanliness and hygiene in dining areas.

Skills

Organisational skills

Time management

Attention to detail

Food safety knowledge

Education

Food hygiene qualification

Job description

Company Description

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.

Job Description

The main responsibility of our Chef De Rang is to ensure that our service runs smoothly and efficiently, providing an exceptional guest experience. A Chef De Rang will assist in preparing for and serving food, maintaining cleanliness and hygiene standards, and ensuring guest satisfaction throughout.

The Chef De Rang plays a crucial role in ensuring guests have a pleasant and memorable experience. Therefore, a keen eye for detail and enjoyment of working in a team-oriented environment are essential.

A Chef De Rang

• Assists with the preparation and setup of dining service, ensuring food items are ready for the guests.
• Greets guests warmly and professionally, presenting menus and providing information about food, menu options, and dietary restrictions.
• Takes accurate food and beverage orders from guests and delivers them promptly to the kitchen.
• Monitors and replenishes food and beverage items throughout service to ensure availability and freshness.
• Maintains cleanliness and hygiene standards in all dining areas, including chairs, tables, countertops, and all equipment.
• Ensures food items are properly labelled, stored, and handled in accordance with health and safety regulations.
• Assists with guests' specific requests or dietary requirements, providing suitable alternatives where possible.
• Serves dishes in a professional and gracious manner, ensuring adherence to quality and presentation standards.
• Anticipates guests' needs and promptly responds to their requests or concerns.
• Clears and cleans tables promptly once guests have finished their meals, ensuring a clean and inviting atmosphere.
• Assists in restocking supplies and managing inventory, notifying the supervisor or manager when items are running low.
• Collaborates with the kitchen and other hotel staff to ensure smooth operations and timely service.
• Assists in resolving guest complaints or concerns related to service, escalating issues to a manager when appropriate.
• Maintains a positive and professional attitude while interacting with guests, colleagues, and management.
• Attends team meetings and training sessions to enhance knowledge and skills related to service and wider hotel operations.
• Upholds the hotel's standards of guest care, ensuring guest satisfaction at all times.
• Maintains facilities, services, and promotions to effectively communicate information to guests.

Qualifications

• Food hygiene qualification is essential (or at least willingness to undertake in a timely manner).
• Previous experience in waiting roles, ideally within a hotel dining service.
• Excellent organisational and time management skills to support restaurant operations effectively.
• Attention to detail and a commitment to delivering high-quality service.
• Strong knowledge of food safety and sanitation regulations.
• Ability to work efficiently in a high-pressure, fast-paced environment.
• Flexibility to work early mornings, evenings, weekends, and holidays as per the demands of the establishment.
• Ability to act as a First Aid Aider or Fire Warden in case of an emergency.

Additional Information

Salary: from £29,250 to £31,005

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected to be from £240 to £550 per month.

Hours: 45 hours per week.

• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Gym membership
• On-site parking