Chef De Rang

Triple Creek Ranch; Windermere; On-site; GBP 29,000 - 32,000; Full time

Job summary

A leading hotel in Windermere seeks a Chef De Rang to ensure exceptional guest experiences. Responsibilities include preparing dining services, maintaining hygiene standards, and providing attentive service. Ideal candidates will have a food hygiene qualification and experience in hotel dining, with strong organisational skills and attention to detail.

Benefits

Canteen

Company events

Company pension

Discounted or free food

Employee discount

Free or subsidised travel

Gym membership

On-site parking

Qualifications

• Food hygiene qualification is essential or willingness to undertake.
• Previous experience in waiting roles, ideally within hotel dining service.
• Strong knowledge of food safety and sanitation regulations.

Responsibilities

• Assist with the preparation and setup of dining service.
• Greet guests warmly and professionally.
• Maintain cleanliness and hygiene standards in all dining areas.

Skills

Organisational skills

Time management

Attention to detail

Knowledge of food safety

Ability to work under pressure

Education

Food hygiene qualification

Experience in waiting roles

Job description

Company Description

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels, and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.

Job Description

The main responsibility of our Chef De Rang is to ensure that our service runs smoothly and efficiently, providing an exceptional guest experience. A Chef De Rang will assist in preparing for and serving food, maintaining cleanliness and hygiene standards, and ensuring guest satisfaction throughout.

The Chef De Rang plays a crucial role in ensuring the guests have a pleasant and memorable experience, and therefore a keen eye for detail and enjoyment of working in a team-oriented environment is essential.

Responsibilities

• Assist with the preparation and setup of dining service, ensuring food items are ready for guests.
• Greet guests warmly and professionally, presenting menus and providing information about food, menu options, and dietary restrictions.
• Take accurate food and beverage orders from guests and deliver them promptly to the kitchen.
• Monitor and replenish food and beverage items throughout service to ensure availability and freshness.
• Maintain cleanliness and hygiene standards in all dining areas, including chairs, tables, countertops, and all equipment.
• Ensure food items are properly labelled, stored, and handled in accordance with health and safety regulations.
• Assist with guests’ specific requests or dietary requirements, providing suitable alternatives where possible.
• Serve dishes in a professional and gracious manner, ensuring adherence to quality and presentation standards.
• Anticipate guests' needs and promptly respond to their requests or concerns.
• Clear and clean tables promptly once guests have finished their meals, ensuring a clean and inviting atmosphere.
• Assist in restocking supplies and managing inventory, notifying the supervisor or manager when items are running low.
• Collaborate with the kitchen and other hotel staff to ensure smooth operations and timely service.
• Assist in resolving guest complaints or concerns related to service, escalating issues to a manager when appropriate.
• Maintain a positive and professional attitude while interacting with guests, colleagues, and management.
• Attend team meetings and training sessions to enhance knowledge and skills related to service and hotel operations.
• Uphold the hotel's standards of guest care, ensuring guest satisfaction at all times.
• Maintain facilities, services, and promotions to effectively communicate information to guests.

Qualifications

• Food hygiene qualification is essential or willingness to undertake in a timely manner.
• Previous experience in waiting roles, ideally within hotel dining service.
• Excellent organisational and time management skills to support restaurant operations effectively.
• Attention to detail and a commitment to delivering high-quality service.
• Strong knowledge of food safety and sanitation regulations.
• Ability to work efficiently in a high-pressure, fast-paced environment.
• Flexibility to work early mornings, evenings, weekends, and holidays as per the establishment’s demands.
• Ability to act as a First Aid Aider or Fire Warden in emergencies.

Additional Information

Salary: from £29,250 to £31,005

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected to be from £240 to £550 per month.

Hours: 45 hours per week.

• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Gym membership
• On-site parking