Chef

The Christie International; Manchester; Presencial; GBP 26.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hours

Career progression in NHS

Descripción de la vacante

The Christie NHS Foundation Trust in Manchester is seeking an experienced Chef to join our Catering Team. You will prepare, cook and serve meals for patients, staff and visitors, while upholding NHS food standards and high hygiene practices.

You will plan menus, order supplies, and ensure allergen considerations are met, delivering excellent customer service in a fast-paced hospital environment. Flexible hours including evenings and weekends are required.

Formación

• City & Guilds 7061/2 or NVQ Level 2/3 in Food Production.
• Awareness of dietetic and allergen requirements.

Responsabilidades

• Delivering a high standard of food preparation.
• Preparing, cooking, and serving meals to patients, staff and visitors.
• Planning menus and ordering supplies.
• Ensuring NHS Food Standards are adhered to.
• Providing excellent customer service to patients, families and colleagues.
• Maintaining HACCP records and temperature logs.

Conocimientos

Large-scale catering experience

Excellent communication

Teamwork

Attention to detail

Multitasking

Flexibility

Educación

City & Guilds 7061/2 or NVQ Level 2/3 in Food Production

L2 Food Hygiene Certificate

L2 HACCP Certification

Descripción del empleo

Do you want to work as part of an innovative Catering Team within one of Europe’s leading and the UK’s best Cancer Care Centres?

We have a rare opportunity for you to join our inspirational catering team here at “the Christie” as a Chef within our Catering Team. Encouraging healthier lifestyles, our Team of Chefs is skilled in transforming fresh, seasonal ingredients into nutritious home-cooked meals that place our patients, families, and colleagues “At the heart of what we do”. Do you have what it takes to provide exceptional food with exemplary customer service, with a smile, in a fast-paced, caring environment?

Main duties of the job

What will you be doing:

• Delivering a high standard of food preparation
• Producing food to the highest standards
• Ensuring food and hygiene standards are met.
• Planning menus and ordering supplies as required.
• Dealing with direct patient queries.
• Delivering Dietary and Allergen requirements.
• Providing a personalised service as appropriate.
• Preparing, cooking, and serving of all foods to patients, staff and visitors.
• Providing high quality hospitality catering for internal and external events.
• Ensuring compliance of all Catering areas.
• Providing excellent customer service to patients, families, and colleagues.
• Ensuring NHS Food Standards are adhered to.

Qualifications and Skills

• Experience in large-scale catering, kitchen, or food service industry, preferably in a health care setting.
• Excellent communication and interpersonal skills
• Ability to work effectively within a team environment
• Attention to detail and ability to multitask
• Must hold City & Guilds 7061 & 2 or L2/L3 NVQ
• L2 Food Hygiene Certificate
• L2 HACCP Certification
• Availability to work flexible hours, including evenings, weekends, and public holidays

Working for our organisation

The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK’s National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Detailed job description and main responsibilities

Maintain good relationships with ward and other departmental colleagues, both in telephone communications and direct verbal contact.

Provide clear catering and food production related information and documentation to colleagues, patient groups, dieticians, and stakeholders.

Work with the Executive Head Chef/Deputy Head Chef in identifying and managing the risks in the catering department. Highlight any problem areas regarding provision of service, faults in the fabric or maintenance of the department that will affect the service for any period.

Maintain relationships, effective networks, and proactive communication mechanisms with colleagues.

Knowledge Training and Experience

To carry out all work procedures in accordance with the Food Safety Act and working within departmental HACCP procedures and complete all due diligence records, such as food temperatures taken throughout the preparation and cooking process via the Monika system.

This is in line with H.A.C.C.P procedure.

To be trained to Basic Food Hygiene standard.

To assist with menu planning with full knowledge of standard recipes and food production in large scale catering operations.

To have knowledge of therapeutic diets acquired through training and experience.

To participate in any training opportunities. Please note that due to the nature of the business, some training may take place in the evening and at weekends.

Training is compulsory/mandatory.

To complete the temperature recording procedures in the catering department in line with the H.A.C.C.P system inclusive of the electronic MONIKA task minder system and Burlodge ward trolleys to ensure that all due diligence records are up to date for internal and external inspections.

Assist in carrying out patient and customer surveys and support the production of reports and action plans.

To liaise with the Executive Head Chef/Deputy Head Chef, to continuously develop and improve the kitchen environment and food service and monitor food wastage and report any finding to the Executive Head Chef/Deputy Head Chef.

To respond to patients, verbal complaints and visit patients at ward level to answer queries or complaints upon direction of the Executive Head Chef/Deputy Head Chef.

Communicate with customers or patients on ward level as required.

Assist the Executive Head Chef/Deputy Head Chef to plan for any building work and new equipment/ software upgrades in the kitchen area.

Report to the Executive Head Chef/Deputy Head Chef any maintenance requirements regarding the catering department.

To be willing to work in different areas of the department if required, and work as a team.

To prepare food to meet daily deadlines where accuracy is essential.

Reasonable physical skills are required for managing deliveries of stock.

To organise and prioritise cooking methods, times, and procedures dependent on the daily workload to ensure a timely service of meals.

To provide nutritional, attractive, and palatable meals to hospital patients, staff and visitors and adopt responsibility at all times for the quality and outcome of each dish.

Assist all patients, staff, and visitors regarding the catering and food preparation and ward service.

To cater for any special functions and events as directed.

To be flexible to change shift patterns to suit the needs of the service.

To cope with increased workload at short notice and requests for out of hour’s service as required.

To be responsible for putting away deliveries and maintain stock control/rotation when required.

Support and assist new or existing members of staff.

Maintain good housekeeping, stock rotation for all provisions in dry stores, fridges, and freezers. (First In First Out)

To support any requisitions for provisions required on day-to-day basis.

Suggest initiatives to improve the service and reduce costs.

Support the Storekeeper to ensure that the required standards are met for all provisions and deliveries.

Report any defects of building or equipment immediately to Executive Head Chef.

To participate in annual PDP/appraisal meetings line manager.

To attend Team meetings and follow development targets.

To comply with the Sickness Policy of the Trust.

To comply with the No Smoking Policy of the Trust

Ensure electronic records (where they apply) are maintained for all related aspects of responsibility.

Keep a record of all temperatures, allergens, ,ward visits, training, and associated documents.

Use of MANNA Stock System.

To enter data as necessary on the Monika equipment for fridge, freezers, food temperatures and cleaning tasks as required.

To review and maintain Burlodge digital monitoring system and act on non-compliance.

To enter data manually in event of failing IT systems, this includes all daily records for fridge, and freezers, and hot and cold food temperatures throughout the department.

Complete training on ESR to ensure compliance with all mandatory and departmental training.

Complete data sheets for food wastage surveys and collate information accordingly to produce reports.

Liaise with Executive Head Chef to continuously develop and improve the kitchen environment and food service.

To promote the healthy eating ethos for patients, staff and visitors and meet nationally agreed targets.

To liaise with the dietetic team on menu developments and dietary matters or requirements, including allergen and dysphasic requests.

Work within agreed Food Safety and Hygiene policies and procedures.

Participate in the manual service provision of the department as necessary.

This may include the preparation , cooking and service of food, delivery of trolleys to wards and departments, cleaning as required

The job requires standing up for most part of the working day.

Full awareness is required when using knives, equipment and monitoring system.

Concentration is required on daily use of IT and software programmes

To be able to listen and address complaints as they arise.

Communication with customers, whether patients, staff or visitors who could be experiencing distressing circumstances and make informed decisions as to how to support them.

Working conditions will include food preparation, storage areas and exposure to extreme temperatures within food storage areas.

In this role you must be willing to work in other areas of the department and carry out any role that you expect staff to whether in hot conditions, cold storage, and other extreme temperatures.

Occasional exposure to unpleasant working conditions is required, this may include areas where pests have been located.

Meetings, discussions, audits, and surveys will take place in patient and visitor areas.

Responsible for Health and Safety of yourself and other persons who may be affected by acts and omissions at work and ensure that statutory and departmental safety regulations are adhered to.

Undertake any other duties or responsibilities commensurate with this post as requested by the Senior Catering Manager / Executive Head Chef.

This post is to assist the Executive Head Chef, close working is required.

N.B. This job description is not exhaustive. It may be necessary to carry out any other duties in order to provide an effective Catering Services. This could involve working within another area but would only be done after discussion with the employee

Person specification

Qualifications

• City & Guilds 7061&2 or NVQ Level 2/3 in Food Production

Experience

• Awareness of dietetic and allergen requirements

Skills

• Effective Interpersonal and communication skills
• Effective Interpersonal and communication skills

Knowledge

• Food Safety Legislation
• H.A.C.C.P Principles and their application within Catering
• Therapeutic Diets
• COSHH

Values

• Ability to demonstrate the Organisational values & Behaviours

Other

• Commitment to the delivery of high-standard service
• Highly Motivated Individual with initiative and willingness to develop and make improvements
• Look for opportunities to develop services
• Flexibility

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

Sponsorship Information -We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications.Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.

Pre-Employment Checks -To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role, payment of this will be the applicants responsibility)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to The Christie NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

If You're Offered the Role - you will be agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications.Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.

No Smoking Policy - You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

Additional Information - We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

The Christie NHS Foundation Trust is committed to the highest standards of ethical conduct and integrity in all our activities. We have a zero-tolerance approach to modern slavery in any of its forms, including slavery, servitude, forced or compulsory labour, and human trafficking. We are fully committed to acting ethically and with transparency in all our business dealings and relationships, and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our organisation or supply chains.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.