Charity Shop Supervisor

Spitalfields Crypt Trust; Greater London; On-site; GBP 21,000; Part time

Job summary

A community-focused charity in Greater London is seeking a Shop Supervisor to enhance customer service and engage with volunteers. The ideal candidate will have retail experience, strong administrative skills, and excellent interpersonal abilities. This position offers a part-time, permanent role with a salary of £20,175.6 per year, contributing to vital local community work.

Qualifications

• Experience working in retail or a busy environment.
• Ability to provide high standard customer service.
• Strong administrative capabilities with Microsoft Office.

Responsibilities

• Maintain high standards on the shop floor.
• Support volunteers to provide excellent customer service.
• Involve in stock selection, pricing and merchandising.

Skills

Retail experience

Customer service

Administrative skills

Attention to detail

Interpersonal skills

Knowledge of social media

Tools

Microsoft Office

Job description

Job Overview

We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop. It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.

Responsibilities

• Maintain high standards on the shop floor.
• Support volunteers to provide excellent customer service.
• Involve in stock selection, pricing and merchandising.
• Engage the shop within the local community, onboarding new volunteers.
• Assist Managers and Assistant Managers to achieve goals, using your initiative as necessary.

Qualifications

• Retail experience or experience of working within a busy environment.
• Providing a high standard of customer service and dealing effectively with conflicting priorities.
• Strong administrative skills, including use of all Microsoft packages.
• Solution focused, resilient, with a high level of attention to detail and excellent organisation and prioritisation skills to manage a busy and diverse workload.
• Excellent interpersonal skills, able to deal with challenging situations and individuals with a range of needs.
• Knowledge of social media platforms such as Instagram and keen eye for fashion trends.

Remuneration & Hours

£20,175.6 per year. Part‑time (4 days per week over 7 days). Permanent.

Recruitment Status

Actively Interviewing.