Charity Shop Manager: Lead Volunteers & Boost Sales

Sue Ryder; New Forest; On-site; GBP 27,000; Full time

Job summary

A leading charity retailer seeks a Shop Manager for their Ringwood shop. You'll lead a team to deliver excellent customer service, manage stock processes, and engage with the community. The successful candidate will have strong leadership skills, commercial awareness, and assist in fundraising initiatives. This role offers £13.17 per hour and a benefits package including up to 33 days holiday, pension scheme, and employee support programs.

Benefits

27 days holiday rising to 33

Company pension scheme

Staff discounts

Employee support programs

Qualifications

• Commercial awareness to deliver sales and meet deadlines.
• Proven team leadership skills and ability to lead volunteers.
• Enjoy engaging with people and have a positive attitude.

Responsibilities

• Lead the team to deliver great customer service.
• Work with the community to generate stock.
• Recruit, train, and retain a volunteer team.
• Set high standards of merchandising and housekeeping.
• Manage effective stock processes and merchandising.

Skills

Commercial awareness

Team leadership

Customer service

IT administration

Job description

A leading charity retailer seeks a Shop Manager for their Ringwood shop. You'll lead a team to deliver excellent customer service, manage stock processes, and engage with the community. The successful candidate will have strong leadership skills, commercial awareness, and assist in fundraising initiatives. This role offers £13.17 per hour and a benefits package including up to 33 days holiday, pension scheme, and employee support programs.