Charity Shop Manager: Lead Sales & Volunteers

Sue Ryder; Exmouth; On-site; GBP 19,000 - 24,000; Full time

Job summary

A charity organization in Exmouth is seeking an experienced Shop Manager to lead their team and manage retail operations. This role involves driving sales, ensuring excellent customer service, and engaging with the community to increase donations. Candidates should have a background in retail, strong leadership skills, and a proactive attitude. Benefits include 27 days holiday, a pension scheme, and employee discounts.

Benefits

27 days holiday plus bank holidays

Company pension scheme

Staff discount with retailers

Refer a Friend scheme - £250 payment

Enhanced family leave benefits

Access to Employee support programme

Qualifications

• Experience managing a retail shop or charity store.
• Ability to lead and motivate a team, including volunteers.
• Proficiency in financial management and IT.

Responsibilities

• Drive sales and meet business goals.
• Ensure excellent customer service.
• Recruit, train, and retain a volunteer team.
• Maintain high standards of merchandising and safety.
• Manage stock processes effectively.

Skills

Retail management

Team leadership

Customer service

Commercial awareness

IT administration

Job description

A charity organization in Exmouth is seeking an experienced Shop Manager to lead their team and manage retail operations. This role involves driving sales, ensuring excellent customer service, and engaging with the community to increase donations. Candidates should have a background in retail, strong leadership skills, and a proactive attitude. Benefits include 27 days holiday, a pension scheme, and employee discounts.