Charity Shop Manager — Flexible Hours & Impact

British Red Cross; Ballymena; On-site; GBP 24,000; Full time

Job summary

A leading charity organization in Ballymena is seeking an enthusiastic Shop Manager to lead their furniture and electrical shop. This role involves inspiring a team to provide outstanding customer service while achieving financial goals. The ideal candidate will possess supervisory retail experience, strong management skills, and a genuine commitment to the charity's cause. Benefits include flexible working hours, generous leave options, a contributory pension, and diverse learning opportunities. Join us in making a difference!

Benefits

Flexible working options

36 days annual leave

Contributory pension scheme

Career and learning opportunities

Employee discounts

Wellbeing support

Cycle2Work scheme

Qualifications

• Experience in retail with supervisory responsibilities.
• Ability to deliver high-quality customer service.
• Skills to manage and inspire a team effectively.
• Strong initiative to meet financial targets.
• Familiarity with IT tools and systems.

Responsibilities

• Lead a team to provide exceptional shopping experiences.
• Coordinate activities on the shop floor and behind the scenes.
• Design and maintain an engaging store layout.
• Achieve financial targets and manage staff training.
• Represent the British Red Cross and embody its values.

Skills

Retail experience at supervisory level

Outstanding customer service

Proven management skills

Initiative to achieve targets

Proven IT skills

Job description

A leading charity organization in Ballymena is seeking an enthusiastic Shop Manager to lead their furniture and electrical shop. This role involves inspiring a team to provide outstanding customer service while achieving financial goals. The ideal candidate will possess supervisory retail experience, strong management skills, and a genuine commitment to the charity's cause. Benefits include flexible working hours, generous leave options, a contributory pension, and diverse learning opportunities. Join us in making a difference!