charity Shop Manager

Queenscourt Hospice; Nog Tow; On-site; GBP 25,000 - 32,000; Full time

Job summary

A charitable organization in the United Kingdom seeks a Charity Shop Manager to oversee daily operations, support online sales, and manage Gift Aid processes. This role requires flexibility and strong communication skills, with opportunities for career progression and a supportive work environment. Excellent benefits include enhanced leave and employee support programs.

Benefits

28 days annual leave plus Bank Holidays

Enhanced maternity and parental leave

Occupational sickness scheme

Access to employee discounts

Comprehensive induction and training

Career progression opportunities

24/7 Employee Assistance program

Support and supervision from management

Qualifications

• Ability to oversee daily shop operations.
• Flexibility to work across 7 days a week.
• Strong communication and organizational skills.

Responsibilities

• Manage daily operations of the charity shop.
• Support online sales initiatives and manage Gift Aid processes.
• Collaborate with team members to meet sales targets.

Job description

The Charity Shop Manager will oversee the daily operations of the shop under the direction of the Deputy Area Retail Manager and Area Retail Manager and collaborate closely with fellow Charity Shop Managers. Responsibilities include liaising with the Retail Stock Distributor, Retail Assistants, and members of the Volunteering team as appropriate. The role involves supporting online sales initiatives, managing Gift Aid processes, and working toward achieving sales targets and meeting budgets. The Charity Shop Manager will uphold Queenscourt's reputation by presenting a welcoming and professional standard to the shop, ensuring full compliance with health and safety standards. A charity Shop Manager will need to be flexible and available to work across 7 days a week. The post holder may be required to work across other Queenscourt Charity Shops as and when required.

Queenscourt Hospice is an independent charity that provides free, specialist palliative care for the people of Southport, Formby and West Lancashire. We care for patients with advanced progressive, illnesses, helping them to achieve the best possible quality of life.

• 28 days annual leave plus Bank Holidays, rising to 29 and 30 at respective 5 and 10 year anniversaries
• Enhanced maternity, Paternity, adoption and shared parental leave.
• Occupational sickness scheme
• Access to offers and discounts (including Blue Light Cards)
• A comprehensive induction program with ongoing training and development
• Career progression opportunities
• Access to 24/7 Employee Assistance program (EAP)
• Supportive, employee focussed policies along with a wealth of wellbeing initiatives.
• Staff receive excellent support and supervision from our management team.