Charity Sales Assistant

Traid; Walthamstow; On-site; GBP 12,000 - 15,000; Part time

Job summary

A charitable organization in Walthamstow is looking for a motivated Charity Sales Assistant to provide excellent customer service and assist in the daily operations of the shop. Candidates should be passionate about second-hand clothing and fashion with experience in retail or customer service. This part-time role offers flexible hours and a vibrant work environment.

Qualifications

• Previous experience in a retail environment is desirable.
• Passion for second-hand clothing and fashion.
• Ability to work flexibly and handle a busy retail store.

Responsibilities

• Provide excellent customer service.
• Ensure smooth operational running of the shop.
• Process weekly deliveries and maintain shop stock.
• Act as a shop cashier and balance the till.

Skills

Customer service experience

Team collaboration

Communication skills

Knowledge of fashion and brands

Job description

Job Details

Location: Walthamstow
Contract: Part Time (3 days per week)
Salary: £14,224 p.a. + bonus
Position: Charity Sales Assistant
Employer: Traid
Reporting to: Shop Manager

The Role

Traid is looking for a motivated Charity Sales Assistant who wants a job with real purpose, loves retail, fashion, and wants to work in charity and second-hand clothing. In this role, you will assist with the day-to-day running of the shop, providing great customer service, driving sales, pricing products and merchandising. Traid shops are busy stores that need vibrant people who can deal with high volumes of customers and keep our shop floors constantly stocked. Behind the scenes, Traid store teams also hang, tag and price large deliveries of clothes that come from our central warehouse. Traid is a London living wage employer who loves to promote staff to senior positions from within. Find out more about Traid here.

Key Responsibilities

• Provide Traid customers with excellent service and the best in-store experience.
• Ensure the smooth operational running of the shop.
• Process the weekly delivery and keep the shop floor stocked.
• Be a shop cashier and balance the till at the end of the day.
• Implement and process Gift Aid donations.
• Be responsible for the store in the Manager’s absence.
• Be a brand ambassador for Traid.

Ideal candidate

• Has a passion for second-hand clothing, with a strong interest in fashion and knowledge of brands.
• Enjoys collaborating and working as part of a team.
• Has stamina to work in an incredibly busy retail store.
• Has a good track record of reliability in previous posts, with previous customer service experience.
• Excellent communication skills.
• A creative thinker, who uses their initiative to find the best possible solution in every situation.
• Willing to be flexible with hours and working days.

Applications will be reviewed on a rolling basis.