Charity Retail Store Manager — Lead & Grow Team

Age UK; Haywards Heath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading charity organization in Haywards Heath seeks a Store Manager to oversee daily store operations, drive sales, and provide excellent customer service. The successful candidate will possess strong retail experience and be capable of leading a diverse team. This role involves helping to raise funds for services that support older people in the UK. Competitive salary, benefits, and a supportive team environment are provided.

Benefits

Competitive salary

25 days annual leave + bank holidays

Wellbeing days

Excellent pension scheme

Life assurance

Health cashback plan

Car Benefit scheme

Cycle to Work scheme

Responsibilities

• Manage day to day operations of the store.
• Maximise store sales and profits while ensuring excellent customer service.
• Provide effective leadership, training, and development to the team.

Skills

Performance driven retail/customer centric experience

Managing people

Ability to lift and carry bags of stock up to 10kg

Building and developing a team

Drive to achieve results

Delegate, coach and listen

Time management under conflicting priorities

Motivational skills

Communicating with a diverse workforce

Establishing retail processes and merchandising

IT literacy and numeracy skills

Job description

A leading charity organization in Haywards Heath seeks a Store Manager to oversee daily store operations, drive sales, and provide excellent customer service. The successful candidate will possess strong retail experience and be capable of leading a diverse team. This role involves helping to raise funds for services that support older people in the UK. Competitive salary, benefits, and a supportive team environment are provided.