Charity Retail Assistant — Community & Fundraising

Cancer Research UK (CRUK); Camberley; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Flexible leave

Discounts: travel/technology

Gym membership

Wellbeing support

Job summary

Cancer Research UK is seeking a motivated Retail Store Assistant for the Camberley Shop to help drive sales and fundraising efforts while delivering excellent customer service. This part-time role (15 hours per week) reports to the Shop Manager and operates within the Trading department.

You will be part of a friendly team, representing the charity in the community, and supporting events and store standards. DBS checks may apply and you must be eligible to work in the UK.

Qualifications

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health & safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Skills

Customer service

Busy environment experience

Workload management

Team player

Communication skills

Flexibility

Job description

Cancer Research UK is seeking a motivated Retail Store Assistant for the Camberley Shop to help drive sales and fundraising efforts while delivering excellent customer service. This part-time role (15 hours per week) reports to the Shop Manager and operates within the Trading department.

You will be part of a friendly team, representing the charity in the community, and supporting events and store standards. DBS checks may apply and you must be eligible to work in the UK.