Charity Part Time Assistant Shop Manager – Great Dunmow

St Clare Hospice; Great Dunmow; On-site; GBP 10,000 - 11,000; Part time

Job summary

A local charity organization in Great Dunmow is seeking a part-time Assistant Shop Manager to lead the team and ensure excellent customer service while adhering to compliance standards. Candidates should have retail management skills and a passion for charitable work. The role offers a competitive salary and various benefits, including pension options and training opportunities.

Benefits

Competitive salary

Generous leave

Pension options

Employee Assistance Programme

Development support and learning opportunities

Qualifications

• Experience in retail management preferred.
• Strong communication and teamwork abilities.
• Ability to comply with health and safety regulations.

Responsibilities

• Lead the shop team to deliver exceptional customer service.
• Ensure compliance with health and safety in the workplace.
• Maximize income through effective Retail gift aid processing.

Skills

Customer service skills

Management skills

Compliance awareness

Job description

Charity Part Time Assistant Shop Manager – Great Dunmow

Location: St Clare Hospice Shop, 41 High Street, Great Dunmow, CM6 1AE

Salary: £10,190 – £10,972 (based on FTE £25,475 – £27,432), inclusive of a 5% High-Cost Area Allowance per annum.

Hours: Part time, 15 hours per week ( 2 days within a 7- day trading week )

Overview of the role

St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders.

This is a hugely exciting time to join St Clare Hospice Retail and this is a great role for someone looking to develop their management skills further within a busy charity Retail environment.

St Clare has been trading in Dunmow for over 15 years and a popular shop with local shoppers and donors. We are looking for a creative retailer to work with the current team of staff and volunteers in delivering exceptional customer service to our supporters, donors and customers. You will be diligent in daily compliance across health and safety in the workplace and compliance of Retail gift aid processing to maximise the income at every opportunity.

Please read the job description (link below) for further details.

In return for your commitment, we offer a competitive salary, benefits, generous leave, pension options (including NHS continuity), life assurance, and an Employee Assistance Programme. We also provide strong development support and learning opportunities .

For an informal discussion, please contact:

Please note St Clare Hospice do not hold a Certificate of Sponsorship, we are therefore unable to sponsor visa applications.

How to apply

Please complete a St Clare Hospice application form or submit your CV with a cover letter telling us why you feel you are suitable for this role (in particular, explaining how you fulfil the requirements set out in the Person Specification).

Only shortlisted candidates will be contacted.

Please note we reserve the right to close the advert, once we receive sufficient applications, so recommend an early application.

If you require any assistance regarding the application process, please telephone the HR Team, on 01279 773744 or email [e-mail]

We are committed to promoting equality, diversity and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services. Which means, we encourage applications from people of all backgrounds and abilities.

Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.

A note to agencies

We understand that agencies do search for to work with organisations such as ourselves. However, we request that you do not contact us in relation to the vacancies advertised above. We respond to enquiries from individuals seeking employment directly.

Donating to St Clare Hospice means we can continue providing our compassionate care and support to those facing a life-limiting diagnosis and their loved ones. No matter how large or small, your donation means so much to the local families who need us. Thank you for your support.