Charity Office Coordinator — Admin & Operations Lead

Spider Web Recruitment Ltd; Bury St Edmunds; On-site; GBP 23,000 - 27,000; Full time

Job summary

A well-established charity is seeking a full-time Administrator / Office Coordinator in Bury St Edmunds. You will act as the first point of contact for enquiries, support daily office operations, and provide essential administrative support. Key qualifications include 3-5 years of experience in office roles, proficiency in Microsoft Office 365, and excellent communication skills. This role offers a competitive salary, 25 days holiday, and a supportive working environment.

Benefits

Competitive salary

25 days holiday

3% pension employer contribution

Dog-friendly office

Free on-site parking

Employee assistance programme

Qualifications

• Minimum of 3-5 years’ experience in administrative or office support roles.
• Confident managing multiple priorities and able to work independently and as part of a team.
• Experience with financial administration is essential.

Responsibilities

• Act as the first point of contact for enquiries via phone, email, or in-person visits.
• Provide administrative and operational support to the CEO and office team.
• Maintain accurate records, databases, and office systems.
• Support recruitment and coordination of staff and volunteers.
• Organise meetings, manage diaries, and prepare minutes and reports.

Skills

Organisational skills

Proactive attitude

Communication skills

Interpersonal skills

Attention to detail

Ability to manage multiple priorities

Tools

Microsoft Office 365

CRM systems

Job description

A well-established charity is seeking a full-time Administrator / Office Coordinator in Bury St Edmunds. You will act as the first point of contact for enquiries, support daily office operations, and provide essential administrative support. Key qualifications include 3-5 years of experience in office roles, proficiency in Microsoft Office 365, and excellent communication skills. This role offers a competitive salary, 25 days holiday, and a supportive working environment.