Chargeable Works Administrator

Sureserve; South Shields; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading compliance and energy services provider in the UK is seeking an experienced administrator to support chargeable works across multiple contracts in South Shields. The ideal candidate must have administrative experience, preferably in social housing, and a customer-focused attitude. Responsibilities include collating works, monitoring completions, and interacting with clients. The role offers competitive salary, contributory pension, and additional benefits including life assurance and flexible working hours.

Benefits

Competitive salary

Contributory Pension scheme

Life assurance

28 days annual leave

Employee assistance programme

Qualifications

• Experience preferably from social housing/contractor sector.
• Ability to provide high-quality customer service.
• Attention to detail in all administrative tasks.

Responsibilities

• Collate chargeable works across multiple contracts.
• Monitor chargeable works and coordinate with team.
• Participate in finance meetings when necessary.

Skills

Administrative experience

Professional customer service

Attention to detail

Proficient in MS Office

Good communication skills

Strong organizational skills

Tools

MS Office

Job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The purpose of the role is to act as the focal point of contact for the collation of chargeable works across multiple contracts and workstreams. Providing a high understanding of the importance of capturing chargeable sales across the business and monitoring valuations through to the invoice stage, and updating the system to ensure compliance.

• Collation of chargeable works across multiple contracts and workstreams
• Ownership of the chargeable works administration whilst co‑working on various other contracts to ensure high levels of knowledge within the team
• Monitor the capturing of all chargeable works through system reporting and liaising with Contract Managers and Heads of Regions for cost information and completion updates to push valuations to PO and invoice stage
• Liaising with clients and back office where necessary
• Participate in finance meetings where necessary
• Using the main database to complete any associated administrative tasks, logging information accurately and concisely
• All associated ad‑hoc administrative duties

The successful candidate will have

• Previous administrative experience, preferably from a social housing/contractor background
• Able to provide a high level of courteous, professional customer service
• Attention to detail skills
• Proficient in MS Office, in particular, Outlook and Excel
• Good written and verbal communication skills
• Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary
• Contributory Pension scheme
• Life assurance
• 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

• Sureserve Benefits Hub, accessing over 1000s retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Bike2Work scheme
• Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail].

Pre-employment checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.