Chaplaincy & Spiritual Care Manager

Central and North West London NHS Foundation Trust; Camden Town; On-site; GBP 60,000 - 76,000; Full time

Job summary

Central and North West London NHS Foundation Trust invites an experienced Chaplaincy & Spiritual Care Manager to lead inclusive spiritual care across CNWL. The role drives policy, governance and partnership work with faith communities, NHS networks and volunteers to ensure dignified, person-centred care for patients, carers and staff.

The post requires strong leadership, collaboration, safeguarding knowledge and the ability to navigate complex, sensitive situations across mental health and

Qualifications

• Professional registration or recognised standing in chaplaincy, spiritual or pastoral care.
• Experience supporting people from diverse faiths and beliefs.
• Experience handling sensitive situations with compassion and professionalism.
• Experience of partnership working, training and service development.
• Knowledge of NHS chaplaincy, safeguarding, information governance, equality, diversity and inclusion.

Responsibilities

• Lead the development of an inclusive, Trust-wide chaplaincy and spiritual care service.
• Provide professional leadership and governance for spiritual care across CNWL.
• Develop and maintain policies, procedures, and standards for chaplaincy services.
• Build partnerships with faith communities, NHS networks and external partners.
• Resource chaplaincy services and contribute to funding opportunities.
• Travel across CNWL sites to support diverse patient and staff needs.

Skills

Leadership

Partnership working

Communication

NHS chaplaincy knowledge

Staff training

Education

Degree-level qualification

Job description

We are looking for an experienced and compassionateChaplaincy & Spiritual Care Managerto lead and develop inclusive chaplaincy, spiritual, pastoral and religious care across CNWL. The role will provideTrust-wide leadership, ensuring accessible and responsive support for patients, carers, families, staff, students and volunteers ofall faiths, beliefs and non-religious beliefs. Working with clinical teams, volunteers, faith and belief communities and external partners, the post holder will develop effective services, policies and governance arrangements that promote dignity, equality and person-centred care. We are looking for someone with strong leadership and partnership-working skills who can provide compassionate support in complex and sensitive situations and help shape the future of chaplaincy and spiritual care across CNWL.

• Lead the development and delivery of a Trust-wide, inclusive chaplaincy and spiritual care service. Provide professional leadership for high-quality pastoral, spiritual and religious care across Trust services. Ensure equitable access to appropriate support for people of all faiths, beliefs and non-religious beliefs. Support access to rites, rituals, observances and ceremonies where required. Develop and maintain policies, procedures and standards for assessing and responding to spiritual care needs. Work collaboratively with multidisciplinary teams to support holistic patient care and complex pastoral or spiritual needs. Develop effective partnerships with Trust services, community organisations and faith and belief groups. Work with Volunteer Services to recruit, train, support and supervise Volunteer Support Chaplains. Develop and deliver training, awareness sessions, reflective practice and debriefing for staff, volunteers and students. Ensure the service operates in accordance with relevant safeguarding, confidentiality, information governance, infection control and health and safety requirements. Monitor service activity, risks and developments, producing quarterly and annual reports. Provide professional input into service developments, business cases and funding opportunities. Ensure chaplaincy resources and charitable contributions are managed appropriately and in line with Trust policies. At CNWL, our values of Compassion, Respect, Empowerment and Partnership guide how we work and how we care for those who use our services. We are committed to creating an inclusive environment where diversity is valued and everyone is treated with dignity, kindness and respect. Our SCARF Framework supports this by encouraging environments that are Safe, Compassionate, Accountable, Reflective and Fair. The successful candidate will demonstrate these values and behaviours, promoting inclusion, cultural humility and respect for people of all faiths, beliefs and non-religious beliefs. Please note:This vacancy doesnotmeet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024. As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in thePre-Screening Immigrationsection of your application form. Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). The Chaplaincy & Spiritual Care Manager will lead and develop an inclusive, Trust-wide chaplaincy and spiritual care service, supporting patients, carers, families, staff, students and volunteers of all faiths, beliefs and non-religious beliefs.

relevant safeguarding, confidentiality, information governance, infection control and health and safety requirements. Monitor service activity, risks and developments, producing quarterly and annual reports. Provide professional input into service developments, business cases and funding opportunities. Ensure chaplaincy resources and charitable contributions are managed appropriately and in line with Trust policies.

The post holder will:

• Provide visible leadership for chaplaincy, pastoral, spiritual and religious care across CNWL.
• Develop and improve Trust-wide services, policies, procedures and governance arrangements.
• Provide compassionate support in complex situations, including distress, trauma, bereavement, loss and mental health difficulties.
• Work with multidisciplinary teams to support holistic, person-centred care and facilitate access to appropriate spiritual, religious and belief-based support.
• Build effective partnerships with faith and belief communities, voluntary organisations, NHS chaplaincy networks and other external partners.
• Support the recruitment, induction, training, supervision and development of Volunteer Support Chaplains alongside Volunteer Services.
• Develop and deliver training, guidance and resources for staff and volunteers, including opportunities for reflective practice and learning.
• Ensure services meet requirements for safeguarding, confidentiality, information governance, data protection, health and safety and professional standards.
• Monitor service activity, risks and learning, contributing to reporting, evaluation, quality improvement and service development.
• Manage chaplaincy resources appropriately and contribute professional advice to service developments and funding opportunities.
• Work flexibly and travel across CNWL sites and community settings as required. We are looking for someone with significant experience of providing pastoral, spiritual or religious support, including experience within mental health, community health or specialist healthcare services.

You will have:

• Relevant professional registration or recognised professional standing in chaplaincy, spiritual or pastoral care.
• A relevant degree-level qualification or equivalent experience.
• Experience of supporting people from diverse faiths, beliefs and non-religious beliefs.
• Experience of handling sensitive and complex situations with compassion and professionalism.
• Experience of partnership working, training and service development.
• Knowledge of NHS chaplaincy, safeguarding, confidentiality, information governance, equality, diversity and inclusion.
• Strong communication, leadership, influencing and relationship-building skills.
• The ability to work independently, exercise sound judgement and manage competing priorities.
• A commitment to compassionate, inclusive and person-centred care