Change Manager (Portfolio)

SSE plc; Glasgow; Hybrid; GBP 44,000 - 66,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym memberships discounts

Cycle to Work scheme

Maternity and adoption pay

Job summary

SSE plc is seeking an experienced Change Manager to drive business readiness and user adoption across multiple digital transformation projects. You will oversee Change Analysts, craft communication and engagement plans, and ensure alignment with a formal Business Change Framework.

Role spans across Run, Grow and Transform programmes, with a focus on delivering value to senior business leaders and impacted users. Flexible first and multi-site locations included.

Qualifications

• Experience across business change disciplines on large scale transformational projects
• Exceptional customer focus with strong stakeholder engagement at senior level
• Subject matter expertise in business change best practices and transformation lifecycles
• Project management and lifecycle expertise with knowledge of phase/gate/release processes
• Knowledge of change management techniques and LEAN awareness desirable

Responsibilities

• Create structured change experiences guiding individuals and teams through changes
• Lead Change Analysts / Vendor Change resources across projects or multiple projects
• Represent Digital Business Change in governance forums with status reporting
• Challenge Delivery Leads on business change needs and adoption risks
• Oversee communication, engagement plans and training solutions for projects/programmes

Job description

Base Location

You’ll be expected to spend 50% of your working week in one of the following locations: Perth, Glasgow, Aberdeen

Salary

£44,000 - £65,900 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern

Permanent | Full Time | Flexible First options available

The role

The main purpose of the role is to create business readiness and drive user adoption across multiple projects that form part of one of our Digital Programmes (Run, Grow and Transform). Using our Digital Business Change Framework and in line with our project and programme planning cycles, ensure successful implementation of transformation projects. Ensure appropriate elements of the Business Change approach and principles are consistently applied and add value to business leaders and impacted users.

You will

• Create a structured, systematic change experience to guide individuals and teams through the change that will impact them. Responsible for the oversight and leadership of Change Analysts / Vendor Change resources that are accountable for planning and managing business change activities on either all elements of a single project or specific elements of multiple projects.
• Represent Digital Business Change at appropriate value chain governance forums, complying with status reporting as agreed, to ensure two-way communication and update on deliverables.
• Challenge the Delivery Leads and project management team on business change needs, relevant outputs and desired outcomes. Raise user adoption risks and issues to the project management team and key business representatives, including those with wider programme or business impacts.
• Oversee the development and creation of communication and engagement approaches and plans that build engagement and commitment of impacted users/colleagues, including choosing the appropriate tools and channels. Coach the Change Analysts aligned with projects on the design, development and delivery of quality, accurate and timely communication and engagement materials and activities.
• Oversee the design and delivery of a quality, fit-for-purpose and best practice integrated training solution for each project/programme, working in partnership with Group L&T. Manage the effective and sustainable handover to BAU through collaboration with Group L&T and business stakeholders.

You have

• Previous experience of working across most or all Business Change disciplines on large scale transformational projects and programmes; across a range of businesses and sectors desirable with a formal change management certification or training being desirable
• Exceptional customer focus, ensuring that business benefits and user capability are always at the front of activity paired with strong networking skills, building stakeholder engagement and influencing at senior level.
• Able to demonstrate subject matter expertise with a strong understanding of business change best practices and experience of managing transformation project lifecycles.
• Able to demonstrate project management and lifecycles expertise, including knowledge of phase, gate and release phases and the associated change management deliverables / metrics.
• Knowledge of change management techniques, models and theories, and experience of their practical application in business contexts; LEAN management awareness/ skills desirable.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more.

Flexible Benefits To Fit Your Life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 344049 to discuss how we can support you.

We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.