Change Manager - Data & Analytics

Primark; England; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare

Pension

Bonus potential

27 days leave + holidays

Tax Saver Tickets

Fitness centre

Subsidised cafeteria

Job summary

Primark is seeking a Change Manager for Data & Analytics on an 18-month fixed-term contract in the UK. You will drive organisational readiness, design and embed strategies for the D&A Programme, and ensure adoption of new processes and reporting capabilities across a global organisation.

You will collaborate with business stakeholders, the D&A team, and People & Culture to deliver effective change interventions, governance, and communications.

Qualifications

• 5+ years’ experience delivering change within large-scale programmes, ideally across data, analytics, or technology-driven transformations.
• Hands-on expertise in change impact assessments, stakeholder analysis, communications, training plans, and structured change management frameworks.
• Strong planning, organisational, and analytical skills, with the ability to manage multiple priorities and translate insights into actionable plans.
• Excellent stakeholder engagement and influencing capability, building trusted relationships and driving adoption across complex, global functions.
• Proactive, resilient, and adaptable communicator with ownership and accountability to lead through ambiguity and change.

Responsibilities

• Lead the design, delivery, embedding, and measurement of change activities for the D&A Programme, including impact assessments, learning needs, communications, and capacity analysis.
• Deliver pragmatic change support across a global, multi-functional organisation, considering international navigation and cross-border activation requirements.
• Develop and deliver resources to enable, embed, and measure D&A change adoption across the business.
• Partner with Business teams, the D&A team, and People & Culture to ensure aligned communications, training, and transparent delivery.
• Apply structured change management methodologies across the programme while remaining flexible to evolving priorities and ambiguity.
• Embed the D&A operating model, including new ways of working, roles, governance forums, and decision-making processes.
• Lead the implementation and embedding of new D&A processes, tools, data governance, and reporting capabilities, working with Project Managers to align change activities with delivery plans and operational readiness.
• Create data-led engagement, adoption, and benefits-realisation strategies, ensuring sustained change and post-implementation accountability.

Skills

Change management

Stakeholder engagement

Communication

Training planning

Analytical skills

Planning & organisation

Job description

Change Manager, Data & Analytics – 18 Month Fixed Term Contract Because your new ideas are our way new ways of working. Evolve, your way. We are looking for a Change Manager with experience in Data & Analytics to drive organisational readiness and design and embed strategies for Primark’s D&A Programme. The D&A programme will uplift Primark’s Data & Analytical Capabilities through the introduction of a Modern Data Platform, Enhanced Data Governance, Cutting-edge Insight and Analytics, with increased value delivered through AI and simplified reporting.

The Change Manager will be responsible for planning and delivering end-to-end change across the D&A Programme, ensuring adoption of new processes, systems and behaviours, working closely with business stakeholders to design, execute and embed effective change interventions.

Job Description

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:

• Healthcare, pension, and potential bonus.
• 27 days of leave, plus bank holidays and if you want, you can buy 5 more.

Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

Lead a key programme for a leading retail brand with senior stakeholder exposure.

Qualifications

What You’ll Do as a Change Manager - Data & Analytics (18 Months Fixed Term Contract)

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

• Lead the design, delivery, embedding, and measurement of change activities for the D&A Programme, including impact assessments, learning needs, communications, and capacity analysis, while managing change risks and dependencies.
• Deliver pragmatic change support across a global, multi‑functional organisation, considering international navigation and cross-border activation requirements.
• Develop and deliver resources to enable, embed, and measure D&A change adoption across the business.
• Partner closely with Business teams, the D&A team, and People & Culture to ensure aligned communications, training, and transparent delivery.
• Apply structured change management methodologies across the programme while remaining flexible to evolving priorities and ambiguity.
• Embed the D&A operating model, including new ways of working, roles, governance forums, and decision‑making processes.
• Lead the implementation and embedding of new D&A processes, tools, data governance, and reporting capabilities, working closely with Project Managers to align change activities with delivery plans and operational readiness.

Create data‑led engagement, adoption, and benefits‑realisation strategies, ensuring sustained change and post‑implementation accountability.

Additional Information

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• 5+ years’ experience delivering change within large‑scale programmes, ideally across data, analytics, or technology‑driven transformations.
• Hands‑on expertise in change impact assessments, stakeholder analysis, communications, training plans, and structured change management frameworks.
• Strong planning, organisational, and analytical skills, with the ability to manage multiple priorities and translate insights into actionable plans.
• Excellent stakeholder engagement and influencing capability, building trusted relationships and driving adoption across complex, global functions.
• Proactive, resilient, and adaptable communicator with strong ownership, accountability, and the courage to lead through ambiguity and change.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.