Change Manager

NHS Blood and Transplant; Filton; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

Annual leave

NHS Pension

Thrive learning culture

Health & wellbeing

Job summary

NHS Blood and Transplant is recruiting a Change Manager to lead the people side of transformation across large, multi-stakeholder programmes. You will ensure strategic planning, adoption, and embedding of new capabilities to deliver intended benefits.

You will influence senior stakeholders, coordinate cross-directorate change, and oversee training and communications to equip staff with the required knowledge and skills for sustainable value realization.

Qualifications

• Deep understanding of current change management methodologies and models (e.g. Prosci, ADKAR).

Responsibilities

• Lead the people side of change across large, complex transformation programmes.
• Influence senior stakeholders and bridge programme and business needs.
• Ensure training and knowledge transfer to realise benefits.
• Apply best practice to ensure adoption of new processes, systems and changes.
• Monitor and report adoption, risks and dependencies.

Skills

Change management

Stakeholder engagement

Job description

Main duties of the job

The Change Manager role here at NHSBT, leads the people side of change across large, complex and multi-stakeholder transformation programmes that impact a number of directorates, if not corporate wide.As a Change Manger here you will:

• Be responsible for ensuring changes are strategically planned and managed to deliver the intended outcomes and benefits of a transformation programme, in line with NHSBT standards and methodology.
• Influence senior stakeholder and act as the bridge between the programme and the business, ensuring that business needs are met, change is adopted, embedded is a sustainable way.
• Ensure the business and users of the new changes are well placed, including the right knowledge and skills through training to realise the benefits that deliver value from the new or changed capability.
• Apply best practice methodology to ensure successful adoption of new processes, digital systems, pathways, and organisational changes.
• Monitor, track and report change activity to provide vital and regular insights on the level of adoption, including risks and dependencies for adoption and change impact.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job responsibilities

What we offer:

• Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

• Read about our application process
• Learn more about our culture at NHSBT

Your application will be reviewed against the essential criteria of this post. Should your application meet the criteria for this post, you will be shortlisted to enter the assessment process.

The assessment process for this role will be multi-stage. The first stage assessment will be a video presentation submission to a given brief. If successful at this stage, you will be invited to a final stage panel interview. Panel interviews are anticipated to be held on Monday 21st December – subject to confirmation.

Person Specification

Qualifications

• Deep understanding of current change management methodologies, tools, models (e.g. Prosci, ADKAR).

Experience

• Significant experience in change management roles, especially within large, complex transformation programmes
• Demonstrable success in benefits realisation: defining, tracking, embedding benefits post-implementation.
• Proven experience in stakeholder engagement at senior levels; influencing culture and behaviours.