Change Manager

Cedar; City Of London; On-site; GBP 70,000; Full time

Job summary

A rapidly expanding organisation in Central London is seeking a Change Manager for a 12-month FTC. The role involves guiding teams through change programmes, defining initiatives, and ensuring stakeholder engagement. Ideal candidates will have experience in both agile and waterfall methodologies, strong analytical skills, and a proactive mindset. This position offers a chance to make a significant impact during a transformative growth phase.

Qualifications

• Proven experience delivering end-to-end change initiatives.
• Strong understanding of continuous improvement approaches like Lean or Six Sigma.
• Experience in process optimisation and automation.

Responsibilities

• Define and plan change initiatives with senior leaders.
• Own the change roadmap through implementation.
• Engage and support stakeholders during change.

Skills

End-to-end change initiatives

Agile methodologies

Waterfall methodologies

Continuous improvement approaches

Process optimisation

Robotic Process Automation (RPA)

Analytical skills

Communication skills

Job description

Change Manager – 12-month FTC

Location: Central London (hybrid)

Contract: 12-month FTC

Salary: £70,000

About the Opportunity

We’re working with a rapidly expanding organisation that’s investing heavily in its transformation and change capability to support ambitious growth plans. As Change Manager, you’ll play a pivotal role in designing, shaping, and embedding strategic initiatives that improve how the organisation operates – ensuring changes deliver genuine value for both customers and members.

This role is ideal for someone who enjoys leading business-wide transformation, thrives in dynamic environments, and is motivated by the opportunity to create lasting organisational impact.

The Role

As a Change Manager, you’ll take responsibility for guiding teams and stakeholders through a variety of change programmes – ensuring each one is well-defined, well-communicated, and successfully adopted.

Responsibilities

• Defining and planning change initiatives in collaboration with senior leaders, setting clear objectives, outcomes, and measures of success.
• Owning the change roadmap, from early scoping and impact assessment through to implementation, embedding, and benefits realisation.
• Engaging and supporting stakeholders across the organisation – ensuring alignment, clear communication, and strong collaboration throughout the change journey.
• Managing reporting and governance, tracking progress, risks, and dependencies, and escalating where required.
• Analysing data and performance metrics to measure success and identify opportunities for improvement.
• Driving continuous improvement, reviewing existing processes and workflows to identify bottlenecks and introduce sustainable solutions – including automation and efficiency tools where relevant.
• Ensuring business readiness, by preparing people, processes, and systems for new ways of working and ensuring updated documentation, controls, and training are in place.

What You’ll Bring

• Proven experience delivering end-to-end change initiatives using both agile and waterfall methodologies.
• Strong understanding of continuous improvement approaches such as Lean, Six Sigma, DMAIC, or Kaizen.
• Experience in process optimisation and automation, ideally including Robotic Process Automation (RPA).
• Ability to design and implement governance, controls, and process documentation to support effective change delivery.
• A flexible and creative approach to problem-solving, with the confidence to challenge existing ways of working.
• Excellent analytical and data skills, including strong Excel capability.
• Confident communication and presentation skills, including the ability to influence and engage senior stakeholders.
• A proactive, self-driven mindset and the ability to operate autonomously within a small, agile team.

Why Apply?

This is a fantastic opportunity to join a business at a transformative stage in its growth journey. You’ll play a central role in shaping how the organisation evolves, with the scope to influence strategy, improve processes, and make a tangible difference to customers and colleagues alike.

If you’re passionate about leading change and helping organisations grow smarter, leaner, and stronger – we’d love to hear from you.