Change Management Project Lead

Sodexo; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking a Change Management Project Lead to drive various change initiatives within their Professional Property Services team. The role emphasizes strong leadership skills, stakeholder engagement, and proficiency in managing multiple projects concurrently. Candidates must have recognition from a project management body and a solid understanding of change management principles. This position offers opportunities for personal and professional growth while making a significant impact within the organization.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Financial tools & retirement plan

Paid volunteering day

Qualifications

• Accreditation or membership of a recognized project management body preferred.
• Solid understanding of change management principles.
• Excellent stakeholder engagement and communication abilities.

Responsibilities

• Lead multiple change projects ensuring alignment with strategic objectives.
• Manage full programme lifecycles – scope, schedule, resources, risks.
• Engage and manage relationships with senior internal and external stakeholders.

Skills

Leadership

Stakeholder engagement

Change management principles

Time management

Financial acumen

Education

Membership of recognized project management body (e.g. RICS, APM, PMI)

3+ years’ experience in a structured PMO

Job description

At Sodexo, we are looking for a Change Management Project Lead to join our Professional Property Services (PPS) team, a specialist division delivering end-to-end solutions across Facilities and Property Management, including Asset Management, Estates Management, Lifecycle Works, Compliance, Construction and Change Management. Our portfolio spans both internal and external contracts, ensuring our services benefit from the innovation and competitive edge of the wider market. As change is constant, Sodexo is strategically structured to not only anticipate it but to enable it through controlled, well-governed programme lifecycles under our globally applied Project Management Framework (PMF). Within our Portfolio, Programme and Project Management Office (P3M), this role will focus on supporting the Energy & Resources business facilitating varied change initiatives such as accommodation and FM mobilisations, contract performance improvements, and account development programmes.

Leadership & Programme Delivery

• Lead, coordinate, and deliver multiple change projects simultaneously, ensuring alignment with Sodexo's strategic and operational objectives.
• Apply the Project Management Framework (PMF) and governance standards to ensure consistent, controlled, and auditable project delivery.
• Translate high-level business objectives into actionable programmes, ensuring all activities deliver measurable outcomes and benefits.
• Ensure successful delivery across all key metrics, including customer satisfaction, safety, quality, cost control, and schedule performance.

Programme Management & Controls

• Develop business cases and programme initiation documentation to support approval and funding processes.
• Manage full programme lifecycles – scope, schedule, resources, risks, dependencies, issues, and benefits realisation.
• Implement strong programme controls, including RAID (Risk, Assumption, Issue, Dependency) management and financial tracking against budget and forecast.
• Produce accurate and timely reports on programme status, risks, performance, and benefits.
• Maintain documentation, communications, and programme artefacts to meet audit and compliance requirements.
• Support continuous improvement through lessons learned, benchmarking, and case study development.

Stakeholder Management

• Engage, influence, and manage relationships with senior internal and external stakeholders across operations, commercial, supply chain, and support functions.
• Facilitate collaboration between cross-functional teams to ensure alignment on objectives, timelines, and deliverables.
• Act as the key interface between programme teams, business leaders, and client representatives.

Risk, Finance & Governance

• Proactively identify risks and opportunities, implementing mitigation or exploitation strategies as appropriate.
• Manage programme budgets, cost modelling, and forecasting, ensuring financial integrity and value delivery.
• Support governance reviews and present progress updates to senior leadership teams.
• Escalate issues and decisions through agreed channels to enable timely resolution.

People & Culture

• Provide indirect leadership and guidance to diverse project teams comprising directly employed staff and external consultants.
• Foster a culture of accountability, collaboration, and continuous improvement within the project environment.
• Champion Health, Safety, and Wellbeing, promoting safe working practices and compliance with Sodexo standards.
• Encourage best practice sharing across PPS and the wider Sodexo business.

Continuous Improvement & Change Enablement

• Identify and implement opportunities to improve project and programme delivery efficiency.
• Support the evolution of Sodexo's P3M operating model, ensuring alignment with global standards.
• Bring external best practices into the organisation through benchmarking, industry engagement, and lessons learned.
• Contribute to the development of tools, templates, and processes that enhance governance and performance reporting.

Qualifications

• Accreditation or membership of a recognised project management body (e.g., RICS, APM, PMI - Chartered preferred).
• Solid understanding of change management principles and project performance evaluation.
• 3+ years' experience managing multiple concurrent projects or programmes within a structured PMO environment.
• Strong leadership, organisation, and time management skills.
• Excellent stakeholder engagement and communication abilities.
• Proven financial acumen, including budget management, cost control, and forecasting.
• A collaborative, solutions-focused mindset with the ability to manage complexity and deliver measurable results.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day