Change Development Programme - Business Analyst

Nationwide; Swindon; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading financial institution in Swindon is seeking a Business Analyst to join their 18-month Change Development Programme. The role involves assessing business opportunities, bridging communication between stakeholders and technical teams, and delivering impactful changes. Candidates should demonstrate strong problem-solving abilities, communication skills, and a desire to learn. Hybrid working is available, supporting both office and remote work.

Benefits

25 days holiday

Private medical insurance

Competitive pension

Annual performance-related bonus

Access to training and development

Life assurance

Health and wellness options

Paid volunteering days

Qualifications

• Ambitious and purpose-driven individuals.
• Determination to deliver for customers.
• Willingness to learn in a dynamic environment.

Responsibilities

• Identify and deliver change that drives value.
• Assess business opportunities and prioritize changes.
• Work across the change lifecycle to ensure solution delivery.

Skills

Problem solving

Communication

Attention to detail

Stakeholder engagement

Job description

Good things this way

If you are a driven, high‑performer who enjoys solving problems and learning new skills, our 18‑month Change Development Programme (CDP) provides a clear pathway into a rewarding career in banking.

You’ll build skills and experience in Business Analysis, Project Management or within our Portfolio Management Office, giving you the tools and experience to lead change that matters.

We spend over £600m each year introducing new products and services, simplifying our IT infrastructure, complying with new legislation and regulations, and developing innovative new technology.

We don’t have shareholders, which means you’ll be delivering change that impacts on customers, communities and society.

Business Analyst

As a Business Analyst, you will play an essential role in identifying and delivering change that drives positive and demonstrable value to our customers and colleagues across Nationwide. You’ll bridge the gap between our stakeholders and technical experts, creating positive change. In this role you will:

• Assess business opportunities, identifying and enabling prioritisation of valuable change from strategies and roadmaps.
• Define the scope and deliverables of initiatives, ensuring a common understanding across operations and change teams.
• Work across the change lifecycle to provide best‑in‑class solutions to support the delivery flow of change programmes and initiatives using Nationwide tools, guardrails, patterns, methods, and controls.
• Ensure traceability of the delivery of value and enable the embedding of business change.

Where you’ll be working

Our Chief Operating Office (COO) is more than technology; it’s the engine behind Nationwide’s transformation into a modern mutual. It’s where strategy meets delivery, and where technology helps us serve our customers better every day.

What you’ll be doing

During your 18‑month programme you will work across a range of change initiatives varying in size, scale, and complexity. You’ll gain exposure to different delivery methodologies and concepts, development opportunities and industry‑wide (Business Analyst & Project Manager) certifications including the APM Project Fundamentals Qualification (PFQ) and the BCS Foundation Certificate in Business Analysis. Our Change Development Programme will have two intakes, 1 st June and 7 th September 2026. You’ll be asked to select your intake preference when applying.

Location

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you’ll spend at least two days per week, based at our Swindon office.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

About you

We’re looking for ambitious, purpose‑driven candidates who want to build a career in Change. You’ll have a determination to push for better and a focus on delivering for our 16 million members. Whether you’re a recent graduate, returning to work, or changing careers, we’re interested in your potential.

What we look for

• Enthusiasm for solving problems and learning in a dynamic, evolving space
• A growth mindset and a clear ambition to develop professionally
• A methodical approach to work, with strong attention to detail and awareness of the bigger picture
• Confident communication skills, both written and verbal
• Resilience and tenacity, with the ability to learn from both successes and setbacks
• A positive attitude and the motivation to make a difference to customers, communities and society
• The ability to build effective working relationships and engage confidently with both technical and non‑technical stakeholders

Our customer first behaviours

• Feel what customers feel – We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight – We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better – We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done – We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

The extras you’ll get

• 25 days holiday per year, which increases over time to 30. You can also buy up to 10 extra days each year.
• From January 2026, all colleagues will benefit from private medical insurance.
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance‑related bonus.
• Access to training to help you develop and progress your career.
• A great selection of additional benefits through our salary‑sacrifice scheme.
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub access for a range of free and paid options for health and wellness.
• Up to 2 days of paid volunteering a year.

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide. As a mutual, we’re owned by our members – those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo, share profits with them and put their needs first. We support them and their lives, and we are always there when they need us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued, recognised, inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard‑setter, we work for the good of customers, communities and broader society. We are purpose‑driven, uncompromisingly customer‑focused, unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button, where you’ll be asked to answer a few quick questions for us. We’ll send you our online assessments to complete and there will also be a short video interview to find out more about you. If you are successful, you could be selected to attend one of our assessment centres which run from January 2026.

Visa sponsorship information

As a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the applicable Immigration Rules and guidance (which are subject to change). The Skilled Worker route has specific requirements relating to skill level of the role and minimum salary expectations. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited or may not be possible for some programmes.

VISA Sponsorship cannot be offered on this programme.

All successful applicants must demonstrate their right to work in the UK on commencement of employment and for the duration of the programme applied for without requiring sponsorship.

If you have any further questions, please contact us at [e-mail].

Life at Nationwide

Some of the things that matter most to us: delivering fairer finances and having a positive impact on customers’ lives. Being truly inclusive. Rewarding high performance.

Roles and teams

Technology. Customer Engagement. Specialist. Early Career. Explore the types of jobs at Nationwide and find your perfect fit.

How to apply

You’ll get it all at Nationwide. We’re a workplace where you’re rewarded, recognised, supported and celebrated. Find your next job with us.