Chanel Beauty Advisor

Harding+; Southampton; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Accommodation on board

Meals on board

Visas and seafaring documents

In-house training

Contract role at sea

Job summary

Harding+ recruits Chanel Beauty Advisors to join onboard cruise retail teams, delivering expert artistry and a welcoming, personalised service to guests around the world.

You will live and work at sea, promoting Chanel skincare, makeup and fragrance, performing makeovers, and driving sales through events and demonstrations while maintaining brand standards.

Qualifications

• Strong retail background in premium beauty products.
• Excellent face-to-face customer service and sales ability.
• Proven public speaking and luxury item showcasing skills.
• Motivated to achieve sales targets in a high-pressure environment.

Responsibilities

• Live on a cruise ship and promote Chanel skincare, makeup and fragrance to guests.
• Perform full makeovers and demonstrate techniques to encourage trials and purchases.
• Provide product advice based on skin type, needs and preferences.
• Meet and exceed Chanel monthly sales targets through consultative selling.
• Coordinate with Chanel team and cruise staff to drive events and store traffic.
• Assist with stock control and inventory management on board.
• Ensure attractive product presentation following brand guidelines.
• Deliver memorable retail experiences for guests onboard.
• Maximize sales through events, live makeovers and seminars.
• Develop detailed knowledge of all products and brand culture.
• Exceed sales targets and participate in promotions and presentations.

Skills

Retail experience

Premium beauty

Customer service

Public speaking

Team player

Job description

We are looking to recruit motivated and ambitious Chanel Beauty Advisors to join the successful teams at sea. Can you utilise your expert artistry skills whilst providing customers from across the globe a welcoming, authentic and personalised service? If so, the big question is... are you tired of life on the high street, or have you worked at sea before and want to return?

About Us

Harding is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to 'make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 ,2023 and 2025.

What You Will Be Doing

• Living and working on a cruise ship (you could be anywhere in the world!)
• Promotes a variety of Chanel skincare, makeup and fragrance products to guests
• Performs full makeovers while encouraging guests to try Chanel, purchase the products and use techniques showed in the demonstration
• Provides advice to guests relating to Chanel product range; according to their needs in terms of skin type, needs and preferences
• Meets and exceeds Chanel monthly sales target objectives consistently through expert and proven consultative selling skills
• Understands promotional planner and event schedule to drive Chanel product sales and guest traffic
• Develops relationships with Chanel team and cruise partner staff to execute events and drive guest traffic to store and Chanel via events
• Assists with Chanel stock control and inventory management, including stocking shelves with merchandise, receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection
• Ensures that presentation of Chanel products is visually appealing and merchandised in a manner that maximizes sales, following brands guidelines
• Creating an exceptional and memorable retail experience for guests on board
• Maximising sales by promoting a quality range of beauty and fragrance products through in-store events, live makeovers and seminars
• Developing detailed and extensive knowledge of all products as well as the brand culture)
• Exceeding sales targets and participating in promotional events such as seminars and presentations

Who You Are

• Strong retail background and knowledge of premium beauty products and fragrances (ideally Chanel or similar products)
• Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
• Motivated and driven to achieve sales targets
• Proven ability in public speaking and showcasing luxury items
• Adaptable to change and able to work in a high-pressure environment
• A strong team player who is goal orientated

What You Will Receive

• Competitive salary and target-based commission structure
• Accommodation and meals on board
• Necessary visas and seafaring documents to work at sea
• Dedicated in-house bespoke training across sales, product and brand
• Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts