CFO Hub Support Worker

Shaw Trust; Chatham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A social purpose organisation in the UK is seeking a dedicated individual to manage participant caseloads and facilitate engagement at community hubs. You will support individuals to overcome barriers to education and employment. Essential skills include experience with complex needs and stakeholder engagement. This role offers competitive benefits and a commitment to inclusivity.

Benefits

25 days annual leave plus bank holidays

Paid volunteering leave

Enhanced pension scheme

Life Assurance

Learning and development opportunities

Health and Wellbeing initiatives

Qualifications

• Experience motivating individuals with complex needs to achieve education, training, and employment.
• Proven track record in data entry and detail orientation.
• Ability to meet targets and work within KPIs.

Responsibilities

• Manage caseloads of participants at community hubs.
• Facilitate participant engagement and skill development.
• Deliver services at Satellite Hubs.

Skills

Experience supporting individuals with complex needs

Data entry and attention to detail

Working to targets and KPIs

Stakeholder engagement

Understanding of mental and physical health

Job description

Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

Managing a caseload of participants in the community and CFO (Creating Future Opportunities) Activity Hubs, supporting them to engage and break down barriers to successful resettlement, achieve agreed milestones and develop enhanced skillsets. Facilitating delivery at pop up Satellite Hubs across the region.

Essential

• Demonstrable experience of motivating and supporting individuals with multiple and complex needs to overcome barriers and progress towards future goals of education, training and employment.
• Experience with data entry, accuracy, and attention to detail.
• Strong track record of successfully working to targets and KPIs.
• Experience of working with external stakeholders in providing exceptional participant support or progression routes, working with employers or local authorities or health services or voluntary sector organisations.
• An understanding of, and positive attitude towards: mental and physical health; community and social inclusion; and a strength and assets-based approach to engaging participants.

Download the Job Description for full details.

Location

Chatham, Kent

Employee Benefits

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The MANaging Network, The Young Professionals Network and Back to Work Support Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme.
• We are proud to hold the menopause friendly accreditation, hosting a regular Menopause Peer Support Groups providing a safe space for colleagues share experiences or ask questions.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [e-mail]

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.