Certified Travel Agent

Sweet Carolina Travels; Greater London; Remote; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Access to 158+ travel suppliers

Ongoing training & certifications

Mentorship & proven systems

Job summary

Sweet Carolina Travels in London, United Kingdom, seeks a driven Certified Travel Agent to build customized vacation packages and deliver exceptional client service in a fully remote role. You will manage bookings, stay current with supplier promotions, and maintain records while working with a supportive team.

Ideal candidates are digitally savvy, highly organized, self-motivated, and eager to grow within a winning team culture. Training provided and 18+ required to apply.

Qualifications

• Must be 18+ and have a reliable internet connection.
• Training provided — no prior travel experience required.
• Digital savviness and comfort working online.

Responsibilities

• Provide expert travel recommendations rooted in industry standards and best practices.
• Build customized vacation packages for clients across major suppliers.
• Deliver high-touch customer service through strong communication and relationship-building.
• Stay current on supplier trainings, promotions, and trends to serve clients well.
• Maintain accurate client records, booking details, and itineraries.
• Collaborate with a supportive team while owning your workflow and schedule.

Skills

Digital savvy

Time management

Communication

Customer service

Job description

London, United Kingdom Sweet Carolina Travels

We’re looking to onboard a driven, people-centric Certified Travel Agent who’s ready to plug into a proven business model while bringing fresh energy to a timeless industry. If you’re passionate about travel, love helping others, and want a career path that respects tradition while embracing innovation, this role could be your next big move.

What You’ll Do (Core Responsibilities)

• Provide expert travel recommendations rooted in industry standards and long-standing best practices.
• Build customized vacation packages for clients across major suppliers like Disney, Universal, all-inclusive resorts, cruises, international destinations, and more.
• Deliver high-touch customer service through strong communication, follow-through, and relationship-building.
• Stay current on supplier trainings, promotions, and industry trends to serve clients with excellence.
• Maintain accurate client records, booking details, and itineraries.
• Collaborate with a supportive team while owning your workflow and schedule.

What We Offer

• 100% remote structure – work from home, work from your favorite café, or work while traveling.
• Flexible hours – you run your schedule like a true professional.
• Full access to 158+ travel suppliers worldwide.
• Ongoing training and certifications available almost 24/7.
• Community support, mentorship, and proven systems to help you scale fast.

Ideal Candidate

We’re leaning into someone who brings heart, hustle, and a respect for the craft.

You’ll thrive if you:

• Are digitally savvy and comfortable working online.
• Value structure, consistency, and clear processes.
• Can manage your time like a pro and stay self-motivated.
• Communicate in a positive, proactive, solution-driven way.
• Are excited to learn, grow, and plug into a winning team culture.
• Must be 18+
• Reliable internet connection
• Training provided — no prior travel experience required