Centre Supervisor

Fylde Coast YMCA; Poulton-le-Fylde; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community-focused organization is seeking a Centre Supervisor to enhance customer experiences and promote physical activities. The ideal candidate should have excellent communication skills and a pro-active customer-focused approach. Responsibilities include client consultations, ensuring safety standards, and maintaining a visible presence on the shop floor. This role offers a flexible working environment, 28 days of annual leave, and opportunities for internal advancement. Join us to help make a positive impact on the community.

Benefits

28 days annual leave (pro-rata)

Flexible working environment

Opportunities for internal roles

Qualifications

• Pro-active and customer-focused approach.
• Ability to maintain a high profile presence and interact with staff and customers.
• Lifeguard and pool water testing duties (training provided).

Responsibilities

• Undertake client consultations and identify appropriate physical activity opportunities.
• Maintain a high profile shop floor presence.
• Ensure compliance with Health and Safety regulations.

Skills

Exceptional face-to-face communication skills

Customer service skills

Ability to work independently and in a team

Job description

Centre Supervisor – Poulton YMCA

24.0 hours per week minimum

£12.73 per annum

If you are looking for a meaningful job, a caring, progressive work environment and an opportunity to reach your fullest potential, consider a career with the YMCA. We are seeking individuals who are inspired by playing an important role in changing people’s lives and therefore communities.

We are all about creating inspirational pathways and opportunities, opening doors and welcoming all to get involved and make a positive difference. Working with us means helping children, youth, adults and seniors at self‑esteem and potential in new ways. All levels of ability, from all walks of life, to develop their confidence and well‑being.

We are requiring a pro‑active, customer‑focused Centre Supervisor to assist with promoting our Centre and to improve our customer’s experience and will need exceptional face‑to‑face communication skills. You should be able to work on your own initiative and as part of a team with customer service skills that can deliver exceptional results. This is an exciting opportunity for you to help provide an inspirational journey that supports and develops individuals in and across the Fylde Coast.

Main duties will include:

• Undertaking client consultations and identifying appropriate physical activity opportunities
• Maintain a high profile shop floor presence and a high level of interaction with staff and customers.
• Lifeguard and pool water testing duties (training will be provided to the right candidate)
• To assist on Reception as required and/or carry out duties of other members of staff as necessary, e.g., cover for breaks, holiday, sickness etc.
• To ensure compliance with the Health and Safety at Work Act, and Fylde Coast YMCA’s Health and Safety procedures.
• To be always responsible for security of the building and its contents.
• To identify and report maintenance requirements for equipment or premises, liaise with the appropriate contractors or staff member and initiate repairs where necessary.
• To ensure the prompt preparation of all activity areas including the safe setting up, dismantling and storage of the equipment.

To the successful candidate we offer:

• 28 days annual leave (pro‑rata) (including Bank Holidays)
• Flexible working environment
• Opportunities to apply for other internal roles
• An opportunity to work for a company who offer on‑going development within your role
• Job Share will also be considered

The post holder must be aware of equal opportunity principles and comply with the YMCA Fylde Coast equal opportunity procedures.

For an application pack for the above role, please visit https://www.ymca-fyldecoast.org/work-with-us/ Completed applicant forms should be returned to [e-mail]. REF: 835PLTN

Closing date for the role is Monday 5th January 2026 by 9:00am. Applications submitted and/or received after this time will not be considered.

Please note, that due to the high volume of applications we are currently receiving, we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 5 working days of the closing date, then please presume that you have not been successful on this occasion.