Centre Operations Leader - Leisure & Entertainment

Tenpin Ltd; Cambridge; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading leisure entertainment company in Cambridge is seeking a passionate General Manager to oversee daily operations and enhance customer experiences. The ideal candidate will have a minimum of two years of management experience in the leisure or hospitality sector and a track record in team leadership and revenue growth. The role offers industry-leading benefits, career development opportunities, and the chance to create a fun environment for both staff and customers.

Benefits

Industry-leading bonus scheme

33 days holiday including Bank Holidays

Enhanced Maternity, Paternity, Adoption leave

Retailer discounts and Best Doctors

Free Bowling for family & friends

Free Food (when working 6+ hours)

Employee Assistance Programme

Life assurance (4x annual salary)

Birthday off

Long Service Awards

Career Development

Qualifications

• Minimum of two years’ experience as a hands-on General Manager.
• Experience leading and developing large teams.
• Ability to drive business growth through promotions and strategies.

Responsibilities

• Manage the day-to-day operation of the centre.
• Create a culture of excellent customer service.
• Develop annual business plans focusing on growth.

Skills

Management experience in leisure or hospitality

Revenue optimisation

Team leadership

Determination and enthusiasm

Flexibility to adapt

Job description

A leading leisure entertainment company in Cambridge is seeking a passionate General Manager to oversee daily operations and enhance customer experiences. The ideal candidate will have a minimum of two years of management experience in the leisure or hospitality sector and a track record in team leadership and revenue growth. The role offers industry-leading benefits, career development opportunities, and the chance to create a fun environment for both staff and customers.