Centre Manager (Technical)

Halfords; Harrogate; On-site; GBP 36,000 - 47,000; Full time

Job summary

A leading automotive service company seeks a Centre Manager (Technical) in Harrogate to lead a team and enhance customer satisfaction. With a full-time role offering a salary of £36,000 and uncapped bonuses, you will be key in driving business performance. This position offers extensive benefits, including significant discounts, annual leave, and career progression opportunities. Ideal candidates will have strong leadership skills and the ability to deliver high customer satisfaction.

Benefits

5.6 weeks' annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Financial planning support

Health Cash Plan

Pension Scheme & Life Assurance

Career progression opportunities

Qualifications

• Fantastic leadership and team management skills within the automotive or similar industry.
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development.

Responsibilities

• Lead the team to success and provide excellent customer satisfaction.
• Drive business performance and customer experience.
• Ensure compliance with Health and Safety standards.

Skills

Leadership and team management skills

Customer satisfaction delivery

Coaching-based approach

Health and Safety compliance

Sales turnover management

Excellent communication skills

IT Proficiency

Time management

Valid driving license

Job description

Centre Manager (Technical) - Harrogate

Apply now

Job no: 562545

Work type: Full time

Site: Harrogate

Categories: Autocentre Management

Location: North Yorkshire

Salary: £36,000 per annum + bonus

Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don't delay apply today!

• £36,000 per annum
• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme - T&C's Apply

Benefits Include:

• 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI's
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.