Centre Manager - Swindon

ATS Euromaster; Swindon; On-site; GBP 125,000 - 150,000; Full time

Job summary

A fast-fit services provider in Swindon seeks a Centre Manager to join their customer-focused team. This leadership role requires motivating and developing a high-performing team while ensuring excellent customer service. The successful candidate will drive sales and meet Key Performance Indicators (KPIs). Applicants should have managerial experience in a similar industry, a Full UK Driving Licence, and some technical knowledge. Benefits include no Sundays, a competitive bonus scheme, and a comprehensive benefits package.

Benefits

No Sundays!

Competitive Bonus Scheme

33 days’ holiday

Michelin Pension Scheme

Income Protection

Life Insurance

Enhanced Maternity & Paternity pay

Employee Discount Scheme

Free Prescription Safety Glasses

Healthcare Cash Plan option

Discounts on high street retailers

Uniform and PPE provided

Qualifications

• Proven experience in a managerial role within a similar industry.
• A Full UK Driving Licence is required.
• Basic knowledge of Microsoft and Google systems is essential.

Responsibilities

• Manage and develop the Point of Sale (POS) team.
• Drive performance to meet sales objectives and KPIs.
• Ensure technical aspects of the role are performed properly.

Skills

Managerial experience

Customer service

Team motivation

Technical knowledge

Education

IMI Level 1 qualification or above

Tools

Microsoft systems

Google systems

Point of Sale (POS) systems

Job description

ATS Euromaster in Swindon are looking for a Centre Manager to join our customer-focused team. In this 40 hour per week role (No Sunday shifts!), the leadership position requires the ability to motivate and develop a high-performing team while ensuring consistently excellent customer service. The successful candidate will be driven to maximise sales and achieve all necessary Key Performance Indicators (KPIs).

The Role:

Join our team as a Centre Manager and help our team to deliver our essential fast-fit services.

Responsibilities will include:

• Manage, motivate, and develop the Point of Sale (POS) team, fostering a positive environment focused on delivering excellent customer service.
• Drive the centre's performance to meet and exceed agreed objectives and key performance measures, actively maximising sales opportunities to ensure sustained growth and profitability.
• Ensure all team members consistently deliver outstanding service, acting as the primary representative for the POS.
• Oversee and, where necessary, personally perform the required technical aspects of the role, including the professional fitment of tyres and the delivery of Service, Maintenance, and Repair (SMR) products to meet customer needs.
• Adhere strictly to all Health & Safety procedures.
• Ensure the workshop is kept tidy, clean, and organised.

Requirements as a Centre Manager:

• Proven experience in a managerial role within a similar industry.
• A Full UK Driving Licence.
• A basic working knowledge of Microsoft, Google and Point of Sale (POS) systems.
• Industry-recognised qualification (IMI Level 1 or above) is desirable.
• Experience in other basic fast-fit services (e.g., brakes or batteries) would be an advantage.

Benefits & Perks:

• No Sundays!
• Competitive Bonus Scheme
• 33 days’ holiday (inclusive of bank holidays)
• Additional holiday days for long service
• Michelin Pension Scheme, matched contributions up to 6% of basic salary
• Income Protection (Critical Illness Cover as a pension member)
• Life Insurance
• Enhanced Maternity & Paternity pay
• Company Sick Pay schemeRefer & Earn Programme
• Employee Discount Scheme
• Eyecare - Free Prescription Safety Glasses
• Employee Assistance Programme
• Healthcare Cash Plan option
• Discounts on high street retailers, travel, food and entertainment
• Uniform and PPE provided
• In house Technical Training Team

ATS Euromaster strives for a diverse workforce and an inclusive environment where every colleague can thrive. We encourage applications from all individuals, regardless of race, religion, sex, sexual orientation, age, disability, or any other status protected by law. We will aim to make reasonable adjustments to our recruitment process and workplace practices to ensure equal opportunities for all where possible. Can't commit to full-time hours? Let us know — we may be able to offer part-time flexibility.