Centre Manager – Substance Misuse & Recovery

Compass Associates; Luton; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

On-site parking

Laptop provided

Blue Light Card

Level 5 qualification funded

28 days leave incl. birthday

Job summary

Compass Associates is recruiting a Centre Manager for a respected national provider of addiction treatment and recovery services in Luton. You will lead a large residential rehab centre, ensuring high standards of care, occupancy, and governance.

You will manage a multidisciplinary team, uphold CQC registration, and drive improvements while reporting to senior management. The role offers on-site work, a competitive salary, and progression opportunities within a growing organisation.

Qualifications

• Experience managing or deputising in a substance misuse or recovery service.
• Around 3 years’ experience in a management role.
• Knowledge of the 12-step model is highly desirable.
• Level 5 Leadership and Management preferred (Level 3 minimum).
• Enhanced adult DBS (or willingness to obtain one).
• Driving licence and own vehicle preferred.

Responsibilities

• Lead, support and develop the centre team, including support, therapy and ancillary staff.
• Oversee day-to-day operations, including admissions, discharges, rotas and shift cover.
• Ensure compliance with CQC standards, internal governance and company policy.
• Take responsibility for medication administration and audits, and ensure staff training is up to date.
• Manage the centre budget in partnership with the finance team.
• Lead recruitment, supervisions and performance management, including disciplinaries where needed.
• Maintain strong relationships with commissioners, referrers and local recovery communities.
• Hold the CQC registration for the service as Centre Manager.
• Use care systems for day-to-day recording, rotas and audits.

Skills

Leadership

Budget management

Recruitment & supervision

CQC knowledge

Education

Level 5 Leadership and Management

Level 3 Leadership and Management

Job description

Location: Luton

Job Type: Full-time, Permanent

This position does not offer sponsorship. We are unable to accept applications from individuals who require a visa to work in the UK.

Overview

Compass Associates is proud to be recruiting a Centre Manager for a respected national provider of addiction treatment and recovery services, to lead a well-established, large-bed residential rehab service in Luton.

The organisation offers tailored, person-centred and holistic care, supporting adults through detox and structured recovery programmes. The centre is rated Good by the CQC.

The Role

As Centre Manager, you will lead the centre team, including support workers, therapists, housekeeping, catering and admin. The service is private and mainly self-funded, supporting adults with alcohol and substance dependency through a 12-step programme, with short-term stays. You will bring stability and consistency to the centre, build trust and a positive culture with the team, keep occupancy strong, and hold the CQC registration for the service as Centre Manager. You will report to senior management.

Key Responsibilities

• Lead, support and develop the centre team, including support, therapy and ancillary staff
• Oversee day-to-day operations, including admissions, discharges, rotas and shift cover
• Ensure compliance with CQC standards, internal governance and company policy
• Take responsibility for medication administration and audits, and ensure staff training is up to date
• Manage the centre budget in partnership with the finance team
• Lead recruitment, supervisions and performance management, including disciplinaries where needed
• Maintain strong relationships with commissioners, referrers and local recovery communities
• Hold the CQC registration for the service as Centre Manager
• Use care systems for day-to-day recording, rotas and audits

Requirements

• Experience managing or deputising in a substance misuse or recovery service; mental health experience will be considered alongside addiction knowledge
• Around 3 years’ experience in a management role
• Knowledge of the 12-step model is highly desirable
• Level 5 in Leadership and Management is preferred, or a willingness to work towards it; Level 3 is the minimum
• Strong understanding of CQC regulations and compliance
• A humble, approachable and accountable leadership style, and the resilience to bring change to an established team
• Enhanced adult DBS (or willingness to obtain one)
• Driving licence and own vehicle preferred
• Salary of £45,000 – £50,000 per annum
• 28 days annual leave, including bank holidays and your birthday
• Performance-related bonus, linked to centre KPIs
• Fully funded Level 5 qualification after probation
• On-site parking
• Laptop provided
• Blue Light Card, with discounts on thousands of retailers
• Progression to Regional Operations Manager in a growing organisation

Working Pattern

• Monday to Friday, 9am to 5pm, with some flexibility
• Fully on site at the centre
• On-call rota, roughly one week in four
• Occasional early, late or weekend cover when required

Recommendations

Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 in John Lewis vouchers or a £200 charity donation for each successful recommendation. Compass Associates, established in 2009, is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments.