Centre Manager - Basingstoke, Hampshire

Superbowl UK; Basingstoke; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading entertainment center in Basingstoke is seeking a Centre Manager to lead the team and enhance customer experiences. The role involves driving sales, managing operations, and developing staff to meet financial targets. Ideal candidates should have a proven sales record, management experience, and a passion for customer service. The position offers a full-time, permanent contract with benefits including a pension and employee discounts.

Benefits

Company pension

Employee discount

Store discount

Qualifications

• Two years management experience required for general manager position.

Responsibilities

• Improve the customer experience and lead your team.
• Deliver financial targets and service standards.
• Adhere to all centre operations procedures.
• Enhance customer visits with your attention to detail.
• Create a fun and friendly environment.

Skills

Sales focus

Team leadership

Attention to detail

Customer service

Business development

Job description

Overview

As Centre Manager your key focuses will be to improve the customer experience, leading and developing your team to deliver an unforgettable customer experience. You will need to be sales focused and highly motivated into hitting and exceeding targets set.

Responsibilities and Qualifications

• You will be responsible for the overall performance of the centre and the team to deliver financial targets and service standards.
• Ensure all centre operations are adhered to and all reporting procedures are completed within the required timescales.
• Be very hands on. Your excellent attention to detail will enable you to enhance our customer visit.
• Ensure that all our customers receive a market leading leisure experience through superior sales and service.
  A proven track record of building sales with a hands-on approach
• Ability to create a fun and friendly environment for everyone
• Desire for developing, coaching, supporting and rewarding teams
• Hunger for driving sales and delivering financial targets
• Full of fresh ideas to drive business development and ambition for success., Two years management experience required for general manager position.
  Bonus scheme

Our trading hours are 8am-12am so rotas will reflect this. Job Types: Full-time, Permanent.

Benefits

• Company pension
• Employee discount
• Store discount