Centre Coordinator - Grays

Norfolk & Waveney Enterprise Services Ltd; Grays; On-site; GBP 28,000; Full time

Job summary

A local enterprise service provider in Grays is looking for a Centre Coordinator to join their team. This full-time role involves delivering excellent customer service, managing centre operations, and performing administrative tasks. Ideal candidates will have experience in administration and sales with strong interpersonal skills. The position offers a supportive work environment, generous holidays, and a stakeholder pension plan.

Benefits

Generous holiday

Stakeholder pension with matched employer contributions

Responsibilities

• Deliver excellent customer service to users of the centre.
• Ensure all centre targets are met.
• Manage day-to-day running of the centre.
• Oversee facilities management and reporting.
• Cover alternative centres as required.
• Promote and sell centre units and services.
• Perform general reception and administration duties.
• Provide information for timely monthly invoices.
• Support conferences and events.
• Manage out of hours call out as needed.

Skills

Strong administration experience

Proven sales and marketing experience

Excellent customer service and interpersonal skills

Experience in a similar role

Job description

We are seeking an organised, enthusiastic and personable Centre Coordinator to join our property team in Grays. This is a full-time position, working 42.5 hours per week, with a salary of £27,625.

As a key part of our customer service delivery, this front‑of‑house role offers a fantastic opportunity to demonstrate your skills in marketing, sales, customer service, and general management. You will be the first point of contact for tenants and visitors, supporting the smooth and professional running of the centre. Responsibilities include assisting tenants with day‑to‑day needs, managing health and safety requirements, overseeing front desk operations, and carrying out general administrative and reception duties.

Key responsibilities include:

• Delivering excellent customer service to all users of the centre
• Ensuring all centre targets are met
• Effective day to day running of the centre
• Proactive on‑site facilities management and reporting
• Provide cover in alternative centres as required
• Promoting and selling centre units, conference facilities and centre services
• General reception and administration duties
• Providing information for the production of monthly invoices in a timely and accurate manner
• Conference and event support
• Out of hours call out (mainly via phone with some site visits when required)

We are seeking an individual with:

• Strong administration experience
• Proven sales and marketing experience
• Excellent customer service and interpersonal skills
• Experience in a similar role

Why should you apply?

• Varied and rewarding job role with a friendly and supportive team
• Generous Holiday
• Stakeholder pension with matched employer contributions

Closing date: 12th November 2025 Interview date: 1st & 2nd December 2025

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