Centre Coordinator

Norfolk & Waveney Enterprise Services Ltd; Leiston; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local enterprise service provider in Leiston is looking for an organised and enthusiastic Centre Coordinator. This full-time role involves delivering exceptional customer service, managing the centre's operations, and supporting tenants. The ideal candidate will have strong administration, sales, and customer service experience. Benefits include generous holidays and a stakeholder pension plan.

Benefits

Generous holiday

Stakeholder pension with matched employer contributions

Responsibilities

• Deliver excellent customer service to all users of the centre.
• Ensure all centre targets are met.
• Manage the day to day running of the centre.
• Proactive on-site facilities management and reporting.
• Promote and sell centre units, conference facilities and centre services.
• Perform general reception and administrative duties.
• Provide information for timely and accurate invoice production.
• Support conferences and events.
• Cover in alternative centres as required.
• Handle out of hours call outs.

Skills

Strong administration experience

Proven sales and marketing experience

Excellent customer service and interpersonal skills

Experience in a similar role

Job description

We are seeking an organised, enthusiastic and personable Centre Coordinator to join our property team in Leiston. This is a full-time position, working 40 hours per week, with a salary of £26,000.

As a key part of our customer service delivery, this front-of-house role offers a fantastic opportunity to demonstrate your skills in marketing, sales, customer service, and general management. You will be the first point of contact for tenants and visitors, supporting the smooth and professional running of the centre. Responsibilities include assisting tenants with day-to-day needs, managing health and safety requirements, overseeing front desk operations, and carrying out general administrative and reception duties.

Key responsibilities include:

• Delivering excellent customer service to all users of the centre
• Ensuring all centre targets are met
• Effective day to day running of the centre
• Proactive on-site facilities management and reporting
• Promoting and selling centre units, conference facilities and centre services
• General reception and administration duties
• Providing information for the production of monthly invoices in a timely and accurate manner
• Conference and event support
• Provide cover in alternative centres as required
• Out of hours call out (mainly via phone with some site visits when required)

We are seeking an individual with:

• Strong administration experience
• Proven sales and marketing experience
• Excellent customer service and interpersonal skills
• Experience in a similar role

Why should you apply?

• Work within a supportive and collaborative team
• Generous holiday
• Stakeholder pension with matched employer contributions

Closing date: 7th November 2025 Interview date: 17th November 2025