Centre and Student Services Assistant

Morley College London; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading London college is seeking a motivated Student Services Assistant to provide front-line support. You will handle reception duties, assist with enrolment, and engage the community. Ideal candidates are friendly, highly organised, and able to work evenings and Saturdays. This role offers a supportive environment with professional development opportunities and a competitive salary.

Benefits

Generous annual leave allowance

Excellent pension scheme

Employee retail savings platform

Season ticket loans

Cycle to work scheme

Qualifications

• Friendly, approachable, committed to excellent customer service.
• Flexible and reliable, able to work evenings and Saturdays.
• Highly organised with strong administrative and IT skills.

Responsibilities

• Provide front-line student support in a welcoming environment.
• Manage reception duties, including evening and weekend shifts.
• Support enrolment, recruitment, and marketing activities.
• Assist with IT troubleshooting and respond to enquiries.
• Coordinate events and engage with the community.

Skills

Customer service

Organisational skills

IT skills

Flexibility

Job description

About the Role

We are seeking a highly motivated and dedicated Student Services Assistant to join our team at the Stockwell Centre. This is a vital front-line role, providing excellent support to students, staff, and partners. You will be the first point of contact for learners, many of whom have limited English proficiency and additional support needs. The role requires excellent customer service, strong organisational skills, and the ability to manage a wide range of administrative and operational tasks.

Key Responsibilities

• Provide front-line student support, ensuring a welcoming and inclusive environment
• Manage reception duties, including weekday evenings and Saturdays (time off in lieu will be provided)
• Support enrolment, recruitment, and marketing activities
• Provide administrative support for course delivery and centre operations
• Assist with IT troubleshooting and general enquiries
• Coordinate events and support community engagement initiatives
• Ensure smooth day‑to‑day running of the Centre, including responding to operational requests

About You We are looking for someone who is :

• Friendly, approachable, and committed to excellent customer service
• Flexible and reliable, with the ability to work Saturday shifts and weekday evenings (with time off in lieu)
• Highly organised with strong administrative and IT skills
• Confident in handling a variety of tasks and responding to operational challenges
• Able to work effectively both independently and as part of a team
• Experienced in supporting learners with diverse needs (desirable)

What We Offer

• A supportive and dynamic working environment
• Opportunities for professional development and training
• The chance to make a real difference to learners, the local community, and partner organisations
• Competitive salary and benefits package

About Morley College London

Established in , and with our roots stretching back even further, Morley College London is one of the country's oldest and largest specialist providers of adult education. We provide long‑term, sustainable and affordable programmes of lifelong learning across three centres – North Kensington, Chelsea and Waterloo – including 16‑19 provision at North Kensington and Chelsea.

As well as joining a creative, innovative leading London Collegefocused on social justice andprovidingexcellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London :

• Generous annual leave allowance (30 days prorated) plus Bank Holidays
• Christmas closure period
• Excellent pension scheme with generous employer contributions
• Access to an employee retail savings platform, offering significant discounts at mostmajorretailers
• % discount on the cost of undertaking a Morley course of your choice
• Season ticket loans and cycle to work scheme
• On site cafeterias
• A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more
• A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues