Centre Administrator in Worksop)

Ad Warrior Ltd; Worksop; On-site; GBP 24,000; Part time

Job summary

A reputable educational organization in Worksop seeks a Centre Administrator. The role involves providing excellent customer service, managing inquiries and bookings, and liaising with partners. Candidates should have strong communication skills and attention to detail, with Level 2 qualifications in English and Maths. This part-time position offers competition salary and attractive benefits including government pension scheme and wellness support.

Benefits

Access to local government and teachers pensions scheme

Up to 41 days annual leave

Access to gyms, restaurants, and salons

Health & wellbeing benefits schemes

Flexible working hours

Free parking at all sites

Career development opportunities

Referral scheme for employees

Qualifications

• Experience working in an administration and/or customer service environment, preferably in training or education.
• Ability to manage and prioritize workload effectively.

Responsibilities

• Provide excellent customer service to both internal and external clients.
• Handle general inquiries and bookings, and manage databases.
• Liaise with external partners to schedule assessments and maintain accurate records.

Skills

Excellent communication skills

Strong digital skills

High attention to detail

Organisational skills

Education

Level 2 qualification in English and Maths or equivalent

Level 2 in Business Administration or Customer Service

Job description

Centre Administrator

Location: Worksop

Salary: £23,971 (£14,253.03 pro-rata) a year + benefits

Vacancy Type: Permanent, Part time

Hours : 22 hours each week, all year round over 3 or 4 days per week

Closing date : 01/12/2025

About the Role

The Centre Administrator is a key part of the Test Centre Team, working within a team that supports both learners and staff throughout the year. This role is extremely important in assisting the Test Centre team to achieve its goals which link into the Group's vision of 'Leading Innovation and Skills within their Communities'.

You will be committed to providing an excellent customer service to both internal and external clients.

You will support the team to achieve a number of key priorities. These will include greeting customers into the Centre, handling general enquiries both in person and via telephone/email, bookings rooms, scheduling learner assessments, data management of internal systems and working/communicating with external employers, partners and clients to promote the reputation of the Centre.

You will liaise with external partners (College's Employer Training Academies) with scheduling dates for assessments and ensuring systems are updated accurately and in a timely manner.

Attention to detail is essential in this role as you will deal with data and information, sharing relevant information with appropriate parties, checking documentation aligned with awarding body requirement and processing applications in line with SLA's.

This role will demand a high level of customer service, excellent organisational skills and a flexible approach to work.

You will...

You will have experience working within an administration and / or customer service environment, ideally within training or education but this is not essential.

You will have excellent communication skills, a high level of attention to detail, strong digital skills and able to priorities and plan your work accordingly.

You will hold a Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake), as well as a Level 2 in Business Administrator or Customer Service.

They understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what they've outlined but you believe you can contribute to this role, they encourage you to apply!

Department Info

You will report to the AM2 Centre Manager and work as part of the AM2 Test Centre Department.

Benefits

• Access to local government or teachers pensions scheme (with employer contributions from 17.7% to 23.68%)
• Up to 41 days annual leave per year (pro-rata for part time working) including closure during Christmas period
• Access to their gyms, restaurants and salons
• Staff health & wellbeing and benefits schemes including in-house Occupational Health service
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Full, part time and flexible working hours available in many roles
• Free Parking available at all of their sites
• Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications
• New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative
• Recruitment Referral Scheme for all employees, worth £200 per referral made

What is the Group?

The Group's main goal is to be an 'outstanding' education and training provider and this is at the heart of everything that they do. To help them achieve this they are looking to recruit highly motivated, innovative and dynamic individuals to join their existing teams. To be a part of the team they will expect you to be committed to their values too

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.

https://ce0833li.webitrent.com/ce0833li_webrecruitment/wrd/run/etrec179gf.open?WVID=8759023jQy&LANG=USA&VACANCY_ID=0039235Uq2