Central Sales Representative

PPG; Carrickfergus; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Private healthcare

Company pension

Career progression

Job summary

PPG is seeking a Central Sales Representative in Carrickfergus to engage with new and existing customers across multiple channels. You will build relationships, understand customer needs, and promote our products to drive growth. Training is provided, and prior sales or telesales experience is beneficial.

Working hours are 8.30am to 4.30pm Monday to Thursday, with an early finish on Fridays. A competitive salary, pension, healthcare, and staff discounts are offered.

Qualifications

• Excellent communication and relationship-building skills.
• Strong organisational skills with attention to detail.
• Experience or familiarity with CRM systems and MS Office.

Responsibilities

• Proactively contacting prospective and existing customers through telephone, email, text and other digital channels.
• Building and maintaining strong customer relationships while delivering an outstanding customer experience.
• Responding to inbound customer enquiries and advising on products, pricing and solutions.
• Processing incoming customer orders in a timely and efficient manner.
• Promoting PPG products, services, promotions and new launches.
• Identifying opportunities to upsell and cross-sell within the PPG portfolio.
• Generating qualified sales opportunities and supporting business growth.
• Maintaining accurate records of customer interactions and sales activity.
• Developing understanding of PPG products, services and markets.

Skills

Communication

Relationship building

CRM systems

MS Office

Telesales

Tools

CRM software

Job description

Position Summary

We now have an exciting opportunity for a Central Sales Representative to join our team.

PPG - Carrickfergus Kilroot

Full time | Permanent

Position Summary

We now have an exciting opportunity for a Central Sales Representative to join our team.

We’re looking for a motivated and enthusiastic individual who enjoys building relationships, identifying opportunities and delivering an exceptional customer experience. As a Central Sales Representative, you will play a key role in supporting business growth by engaging with both new and existing customers through a variety of communication channels, including telephone, email, text messaging and digital platforms.

Working as part of a collaborative and results-driven team, you will promote PPG’s products and services, develop strong customer relationships, and help drive sales performance across the business. You’ll use your communication skills and commercial awareness to understand customer needs, recommend appropriate solutions and identify opportunities to grow sales.

Previous experience in sales, customer service or telesales would be advantageous, although full training will be provided.

Why You’ll Love Working Here...

• Competitive salary and benefits package.
• 25 days annual leave in addition to Bank Holidays.
• Great work-life balance with working hours of 8.30am to 4.30pm Monday to Thursday and an early 3.30pm finish every Friday. No weekend working!
• Generous company pension contributions.
• Excellent career progression: We develop our people with online opportunities and the PPG Training Academy.
• Fantastic company-funded private healthcare plan, with options to extend coverage to family members.
• Generous staff discounts on paint and decorating products at Johnstone’s Decorating Centres.
• Colleague recognition program that recognises and rewards our colleagues.
• Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
• Colleague assistance programme for 24/7 wellbeing support

A Day in the Life of...

As a Central Sales Representative, Your Responsibilities Will Include

• Proactively contacting prospective and existing customers through telephone, email, text messaging and other digital channels.
• Building and maintaining strong customer relationships while delivering an outstanding customer experience.
• Responding to all inbound customer enquiries and providing advice on products, pricing and solutions.
• Ensure all incoming customer orders are processed in timely and efficient manner.
• Promoting PPG products, services, promotions and new product launches.
• Identifying opportunities to upsell and cross-sell products across the PPG portfolio.
• Generating qualified sales opportunities and supporting the delivery of business growth.
• Maintaining accurate records of customer interactions, opportunities and sales activity within company systems.
• Developing a strong understanding of PPG products, services and the markets in which we operate.
• Sharing customer insights and market feedback to support future sales initiatives and business strategies.

What We’re Looking For...

• Excellent communication and relationship-building skills.
• A passion for delivering exceptional customer service.
• Strong organisational skills with excellent attention to detail.
• The ability to manage multiple priorities in a fast-paced environment.
• Confidence using Microsoft Office applications and Customer Relationship Management (CRM) systems.
• Previous experience in a sales, customer service or telesales environment would be beneficial.
• A proactive, positive and results-driven approach.
• The ability to identify opportunities and convert them into sales growth.
• A team player who enjoys working collaboratively to achieve shared goals.

#WeAreHiringPPGUK

About Us

PPG: WE PROTECT AND BEAUTIFY THE WORLD®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience, training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.