Central Sales Representative

PPG Industries; Carrickfergus; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

25 days leave

Pension plan

Private healthcare

Career progression

Staff discounts

Job summary

PPG Industries UK is seeking a Central Sales Representative in Carrickfergus to build relationships with customers, identify opportunities and drive sales across our portfolio. You will engage via telephone, email, text and digital channels, delivering an exceptional customer experience and supporting business growth.

The role benefits from a competitive salary, 25 days annual leave plus bank holidays, a pension, private healthcare and strong career progression opportunities.

Qualifications

• Strong communication and relationship-building abilities.
• Experience in sales, customer service or telesales is beneficial.
• Proactive, customer-focused mindset with a results-driven approach.

Responsibilities

• Proactively contact prospective and existing customers via phone, email, and digital channels.
• Build and maintain strong customer relationships to deliver an outstanding experience.
• Provide product pricing and solution advice and upsell where appropriate.
• Process orders accurately and on time; promote products and promotions.

Skills

Communication

Relationship-building

Sales experience

CRM

MS Office

Team player

Proactive

Tools

CRM systems

Microsoft Office

Job description

Central Sales Representative

PPG - Carrickfergus Kilroot

Full time | Permanent

Position Summary

We now have an exciting opportunity for a Central Sales Representative to join our team.

We’re looking for a motivated and enthusiastic individual who enjoys building relationships, identifying opportunities and delivering an exceptional customer experience. As a Central Sales Representative, you will play a key role in supporting business growth by engaging with both new and existing customers through a variety of communication channels, including telephone, email, text messaging and digital platforms.

Working as part of a collaborative and results-driven team, you will promote PPG’s products and services, develop strong customer relationships, and help drive sales performance across the business. You’ll use your communication skills and commercial awareness to understand customer needs, recommend appropriate solutions and identify opportunities to grow sales.

Previous experience in sales, customer service or telesales would be advantageous, although full training will be provided.

Why You’ll Love Working Here…

• Competitive salary and benefits package.

• 25 days annual leave in addition to Bank Holidays.

• Great work-life balance with working hours of 8.30am to 4.30pm Monday to Thursday and an early 3.30pm finish every Friday. No weekend working!

• Generous company pension contributions.

• Excellent career progression: We develop our people with online opportunities and the PPG Training Academy.

• Fantastic company-funded private healthcare plan, with options to extend coverage to family members.

• Generous staff discounts on paint and decorating products at Johnstone’s Decorating Centres.

• Colleague recognition program that recognises and rewards our colleagues.

• Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)

• Colleague assistance programme for 24/7 wellbeing support

A Day in the Life of…

As a Central Sales Representative, your responsibilities will include:

• Proactively contacting prospective and existing customers through telephone, email, text messaging and other digital channels.

• Building and maintaining strong customer relationships while delivering an outstanding customer experience.

• Responding to all inbound customer enquiries and providing advice on products, pricing and solutions.

• Ensure all incoming customer orders are processed in timely and efficient manner.

• Promoting PPG products, services, promotions and new product launches.

• Identifying opportunities to upsell and cross-sell products across the PPG portfolio.

• Generating qualified sales opportunities and supporting the delivery of business growth.

• Maintaining accurate records of customer interactions, opportunities and sales activity within company systems.

• Developing a strong understanding of PPG products, services and the markets in which we operate.

• Sharing customer insights and market feedback to support future sales initiatives and business strategies.

What We’re Looking For…

• Excellent communication and relationship-building skills.

• A passion for delivering exceptional customer service.

• Strong organisational skills with excellent attention to detail.

• The ability to manage multiple priorities in a fast-paced environment.

• Confidence using Microsoft Office applications and Customer Relationship Management (CRM) systems.

• Previous experience in a sales, customer service or telesales environment would be beneficial.

• A proactive, positive and results-driven approach.

• The ability to identify opportunities and convert them into sales growth.

• A team player who enjoys working collaboratively to achieve shared goals.

#WeAreHiringPPGUK

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD ®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit www.ppg.com and follow @PPG onX.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, movefastanddon’tstop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellentoperators

Productive. Collaborative. Accountable. No matter our role, weidentifyproblems, takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontline,the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace newtechnologiesand leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act withintegrityand value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going tohttps://careers.ppg.com/us/en/candidate-resources.

PPGprovidesequal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, genderidentityor expression.

If you need an adjustment due to a disability, please [e-mail].

PPG pay ranges and benefits can vary bylocationwhich allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurancecoveragesand benefits will bein accordance withthe terms and conditions of the applicable plans and associated governing plan documents.Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process,so that we can do better today than yesterday.