Central London Food Team Leader

M&S; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a dynamic team on the shop floor. This role demands a commercially sharp and operationally resilient leader dedicated to delivering exceptional customer service and achieving commercial results. Responsibilities include driving team performance, ensuring stock availability, and fostering a positive store environment. The ideal candidate will thrive in a fast-paced setting and be committed to the continuous improvement of customer experiences.

Benefits

Inclusion and diversity initiatives

Opportunities for career development

Supportive team environment

Qualifications

• Proven ability to lead teams in a retail environment to achieve KPIs.
• Strong understanding of operational processes and customer service standards.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead and coach a team to deliver exceptional service and availability.
• Drive commercial performance and ensure accountability.
• Support store compliance with legal and safety standards.

Skills

Leadership

Customer Service

Commercial Acumen

Operational Excellence

Problem Solving

Team Development

Communication

Digital Capabilities

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a dynamic team on the shop floor. This role demands a commercially sharp and operationally resilient leader dedicated to delivering exceptional customer service and achieving commercial results. Responsibilities include driving team performance, ensuring stock availability, and fostering a positive store environment. The ideal candidate will thrive in a fast-paced setting and be committed to the continuous improvement of customer experiences.