Central Billing Clerk

Booker Group; United Kingdom; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Booker discount card

Tesco discount card

Tesco Mobile deals

Cycle to work scheme

Pension with employer match

Eye care discounts

Job summary

Booker Group, the UK's leading food & drink wholesaler, is seeking an accounts-support professional to input customer data accurately using SAP and Excel, while communicating with a large network of suppliers and customers. The role emphasizes service quality, data integrity, and cross-department collaboration.

You will handle invoice queries, reconciliation, and contribute to a compliant, efficient accounts team.

Qualifications

• Excellent customer service across phone and email channels.
• Strong verbal and written communication with suppliers and customers.
• Ability to resolve problems and provide practical solutions.

Responsibilities

• Accurately input customer account details using SAP and Excel.
• Communicate with over 100 suppliers by phone and email to convey customer requirements.
• Liaise with customers to provide service and resolve queries.
• Handle invoice queries and reconcile accounts.
• Maintain data integrity in accordance with GDPR and company standards.
• Support the team proactively and collaborate with internal stakeholders.

Skills

Customer service

Communication

Problem solving

IT skills

Accounts experience

Tools

SAP

Excel

Job description

What's in it for you

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

• The accurate and timely input of customer account details onto the system (Using SAP and Excel)
• Communicating effectively with over 100 suppliers by phone and email, informing Suppliers of Customer Requirements.
• Liaising with Customers, providing excellent Customer Service and query resolution.
• Dealing with Invoice queries and reconciliation.
• Utilising attention to detail to work in an environment where data integrity, GDPR and accuracy is vital.
• Working in a proactive way, supporting the team as a key member.
• Liaise with internal colleagues/Stakeholders from a variety of departments.

You will need

• Great Customer Service skills, both via phone and email.
• Strong communication skills, as you will be dealing with Suppliers and Customers on a daily basis.
• Ability to problem solve and provide solutions when required to both Suppliers and Customers.
• Good IT skills, including Microsoft Office and basic Excel is required, as work will involve maintaining spreadsheets.
• Previous Accounts experience is desirable, due to reconciliation of supplier statements.

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process.

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*