CCTV Service Engineer

GBSG; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading security systems company in the UK is seeking skilled CCTV Engineers to maintain and service security systems, ensuring compliance with NSI and ISO9001 standards. This role requires a valid driving license and ECS card, alongside a flexible approach to work that may include overnight stays. Benefits include a company vehicle, ongoing training, and a pension plan.

Benefits

Company Vehicle and fuel card

Ongoing training and development

Pension

21 days holidays plus bank holidays

Qualifications

• Experience in service and maintenance of security systems.
• Skills in IP networking and electrical principles.
• Ability to comply with ISO9001 quality standards.

Responsibilities

• Provide 24-hour callout as required.
• Ensure adherence to NSI requirements.
• Maintain a safe working environment.

Skills

Understanding of intruder alarm systems

Understanding of IP CCTV

Knowledge of mechanical engineering

Ability to work away from home

Positive and flexible outlook

Education

Full UK Driving Licence

ECS card or relevant CSCS card

IPAF training

Tools

PDA

Tablet

Job description

We are seeking a skilled and experienced CCTV Engineers to join our growing team. The successful candidate will carry out the servicing, repairs, diagnostics on existing installations of security systems in line with NSI requirements and the associated British and European standards. The role will involve traveling to customer sites, and will periodically require overnight stays.

Essential Requirements:

• Good understanding of intruder alarm systems Access control and Fire systems
• Good understanding of IP CCTV and security networks
• Want to progress in a diverse industry with security industry knowledge being at the forefront but will extensively include IT, IP networking, System programming, Mechanical engineering
• Positive, flexible outlook
• Ability and willingness to work away from home if required
• ECS card / relevant CSCS card
• IPAF training
• Full UK Driving Licence

Experience of the following:

• Towing Licence
• Electrical Principles
• Security systems service and Maintenance of the following: -
• IP Networking
• Fibre optics
• Intruder alarms
• Fire alarms
• CCTV systems
• Detection activated monitored CCTV systems
• Access Control Systems
• Integrated solutions
• Gates and Barriers
• Emergency lighting

Role accountabilities:

• Act in a professional and friendly manner when dealing with all customers and GBSG Staff.
• Carry out service and/or maintenance on the above systems to meet quality standards and company policies and procedures.
• Provide 24-hour callout out as required on a rota basis, including weekends, public holidays and periods of staff holiday and sickness.
• Use of technologies and admin systems as required (PDA, tablet).
• Liaise with the Technical Manager for advice on systems and technical problems.
• Attend meetings as requested.
• Ensure customer needs are satisfied regarding sales and service.
• Ensure compliance to security systems response as to NSI requirements.
• Ensure adherence to the Quality requirements of ISO9001 and compliance with the National Security Inspectorate and to complete internal audits as directed.
• Maintain a good working relationship with other departments.
• Attend internal and external training courses as and when required.
• Work within the confines of the General Data Protection Regulations: respecting the rights of Data Subjects and ensuring that personal data is processed as described in the Company's Data Protection Policy.
• Assist in other areas of the company operations (within capabilities) as required.
• Such other duties as required for proper fulfilment of the role.
• Observe all safety rules and procedures, ensuring that the work area, equipment and materials are left in a safe state; and that reasonable care is taken for the health and safety of all fellow employees and any other persons within the work area.
• Work in a manner that actively seeks to reduce any negative environmental impact in relation to the processes and procedures operating within their area and across the wider business e.g. reduction of waste, recycling etc.
• Carry out and comply with all company policies, procedures and instructions and any other reasonable duties deemed necessary by the company.

Benefits:

• MetLife (online GP, bereavement guidance etc)
• Company Vehicle and fuel card
• Ongoing training and development
• Pension
• 21 days holidays plus bank holidays