CCTV Operator - Ref: EE10025

We Manage Jobs(WMJobs); Walsall; Hybrid; GBP 35,000 - 39,000; Full time

Job summary

A local council in England is looking for a Community Safety Officer (CCTV) to manage CCTV operations and contribute to community safety initiatives. The ideal candidate should have strong knowledge of CCTV systems, data processing compliance, and the ability to work in both team and individual settings. This position supports a safer community in Walsall, with office/hybrid working options and a salary range of £35,412 to £38,220 per annum.

Qualifications

• Experience in operating and managing CCTV surveillance systems.
• Ability to work in a sensitive and sometimes stressful environment.
• Awareness of issuing fixed penalty notices and preparing court paperwork.

Responsibilities

• Manage community safety initiatives around CCTV.
• Provide solutions using CCTV in workplace environments.
• Ensure compliance with GDPR and confidentiality standards.

Skills

Knowledge of CCTV systems

Data processing compliance (GDPR)

Organisational skills

Teamwork and independence

SIA Public Space CCTV Licence (preferred)

Job description

Community Safety Officer (CCTV) - Ref: EE10025

Salary: G7, £35,412 to £38,220 per annum

This is a critical role within the Council’s Community Safety Team and is integral to supporting the Council’s Community Safety and Enforcement Services and its broader partners, including West Midlands Police and Transport for West Midlands (TfWM). The successful applicant will assist, co‑ordinate and manage community safety initiatives specifically around CCTV surveillance cameras to help reduce and tackle crime, anti‑social behaviour and environmental issues. The CCTV service is a key part of our work to tackle anti‑social behaviour, crime and environmental offences and make Walsall a safer and green/clean place to live, work and visit.

This is an exciting time to join the team and make a real difference to the communities of Walsall. The position demands a high level of professionalism, discretion and attention to detail, with a strong emphasis on compliance with legislation and codes of practice.

The role, requirements and responsibilities of the role include:

• Operating CCTV systems and a sound knowledge of data recording systems
• Experience and awareness in capturing and processing data and images in compliance with GDPR and the commitment to confidentiality
• Ability to provide service areas and partners with practical solutions around the use of CCTV surveillance in the workplace
• Knowledge and/or experience of issuing fixed penalty notices for littering offences from vehicles
• Knowledge and/or experience of preparing paperwork for court under the single Justice Procedure
• Posses good organisational and observational skills with the ability to work on own initiative in a sometimes stressful and sensitive environment
• Ability to work in a team environment and also work independently with a can‑do attitude
• Preferably hold a valid SIA Public Space CCTV Licence or willing to undertake comprehensive training to obtain such licence

This role is office/hybrid working in line with the services priorities.

Closing Date: 7th December 2025

Interviews to be held week commencing 15th December 2025.

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).

Information for Applicants

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. See our leaflet for further information.