Cctv Operator

Qube Recruitment; Peterborough; On-site; GBP 24,000 - 30,000; Full time

Job summary

A security solutions provider is seeking a CCTV Operator for the Queensgate Shopping Centre in Peterborough. The role involves monitoring CCTV systems, managing emergencies, and providing excellent customer service. Valid CCTV and SIA licenses are required. Shift work is expected. This position offers a dynamic work environment and the chance to ensure public safety.

Qualifications

• Must hold valid CCTV Public Space Surveillance Licence.
• Must hold a valid SIA Door Supervisors Licence.
• Must be computer literate.

Responsibilities

• Monitor CCTV Systems and provide support for Centre staff and retailers.
• Manage emergencies and evacuations effectively.
• Keep the DFR report up to date and record incidents.

Skills

Valid CCTV Public Space Surveillance Licence

Valid SIA Door Supervisors Licence

Computer literate

Experience dealing with authorities

Ability to work in a fast-paced environment

Ability to work shift patterns

Job description

Our client is a leading company in providing security solutions for various industry sectors throughout the UK. We have been asked to support the recruitment of a CCTV Operator for a retail site, Queensgate Shopping Centre, Peterborough.

The Role:

Working as part of the Operations team you will be monitoring CCTV Systems and providing CCTV support for the Centre staff and retailers as well as acting as a call handler.

Responsible for:

• Support & assist all the appropriate team members & management
• Emergencies and evacuations are managed effectively, acting as a point of contact for tenants and emergency services
• Ensure that the DFR report is kept up to date, ensure that all incidents are recorded in the incident log and accidents are recorded
• Ensure all identified hazards, risks and or maintenance issues are immediately escalated to line management
• Contractors arriving on site adhere fully to all requirements in line with H&S
• Liaise with local police, residents, authorities and neighbouring businesses to ensure the most effective security measures are adopted
• Provide an excellent level of customer service
• Investigate and resolve customer complaints

Skills, knowledge and experience:

• Must hold valid CCTV Public Space Surveillance Licence
• Must hold a valid SIA Door Supervisors Licence
• Must be computer literate
• Previous experience of dealing with authorities, such as reporting
• Able to work in a fast paced environment
• Able to work shift pattern of 4 days on, 4 days rest, 4 nights on etc

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